Backup Utility no showing the tape drive

Does it show up as a "Tape Drive" in Device Manager?

If it shows up under "Other Devices" then Windows hasn't loaded the driver for it - you'll need to download the driver from the manufacturer's website, or use one of the generics.

You may need to use the driver provided by your Backup program, rather than the windows driver.
Especially true for most tape libraries.


I hope this helps !

Depending on the device, depends on whether you should use the generic Microsoft drivers or HP's.

First check in Device Manager. It should show up under Tape Drives. I think this is a tape library as well (correct me if I am wrong please experts) so it should also show up under Medium Changers.

I know that the Dell medium Changers are meant to show as Unknown Medium Changer for them to work but I don't know about HP.

Have a look here for instructions and drivers: http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=402370&taskId=115

And here is a screenshot of our Device Manager. This is for a Dell TL2000.


device-manager.gif

Hi, Mr-Madcowz:

My server also having the chart same as yours one.

Refer attachment.

Thanks.


Danny

Have you installed the drivers as per:

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=12169&prodSeriesId=402370

Yes, i have installed last 2 -3 years. After i chec, the version of driver is diffirent. So i need to upgrade it?

Any progress on this?