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Windows Xp Sp2 Slow Login Problem

Posted on 2008-10-21
Medium Priority
Last Modified: 2008-10-28
Hi Gurus,
I am system admin at my company where we use AD and SMS 2003 to manage around 500 computers. We recently discovered that after installing SMS Advanced Client installed on WinXp Sp2 machines, the system takes more than 1 minutes to login. This only happen when the user logon to that machine for the first time. It stays at "Setting up profile: Internet Explorer" for around 40 - 50 seconds without any hard disk activity. Please help.
Question by:d4t2ill4
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Expert Comment

ID: 22765799
Actually it Sound fairly normal for 1st logon to a new machine to take around a couple of minutes especially as it will have to download all group policies from your servers. Have you recently added new security policies?

Expert Comment

ID: 22766169
Are you deploying applications via SMS based on Computer Account or User Account.  Does it matter which user logs in?
If you are running client agents in SMS like software metering, hardware inverntory etc double check how often they are set to run ie make sure they are not set to run every few minutes.
Other than that I think I would agree with stroppymoppy - 1 - 2 minutes for a first login is fine - its microsoft remember :)

Author Comment

ID: 22772227
It does not matter which user logs on, Administrators or Users. This happens even when the machine is not part of the domain. The strange thing is that, after uninstalling SMS Advanced Client, new user login under 20 sec.

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Expert Comment

ID: 22772585
Are you running the SMS Advance Cleint 2003 Service Pack 3?

Author Comment

ID: 22772660
I am running SMS Advanced Client 2003 SP2, version: 2.50.4160.2000.

Accepted Solution

d4t2ill4 earned 0 total points
ID: 22783133
I've found further information on this issue. I've found that SMSCliUi.exe is the caused the delay. By restricting SMSCliUi.exe from running, I can login quickly. The error I've found in the log (C:\windows\system32\CCM\Logs\smscliui.log):

<![LOG[CNotification::ShowIcon - Shell_NotifyIcon failed. Retry
]LOG]!><time="12:56:09.181+-600" date="08-26-2008" component="smscliui" context="" type="3" thread="2168" file="notification.cpp:119">

<![LOG[CNotification::ShowIcon - Shell_NotifyIcon succeeded
]LOG]!><time="12:57:10.164+-600" date="08-26-2008" component="smscliui" context="" type="1" thread="2168" file="notification.cpp:132">

You can see the first call for the shell_notifyIcon failed and the timeout is around 1 minute. I am still figuring why it would failed to execute that function the first time.


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