Solved

Multiple Events - 4634, 4624

Posted on 2008-10-21
4
1,454 Views
Last Modified: 2012-08-14
I have a Vista Business user who, several times a day, gets a dialog box on her screen asking her to re-input her network password.  When I have looked into her event logs, she has multiple entries for event 4634 (logoff) and 4624 (logon), which may or not be related.

I got her to reset her network password and restart her PC, which appeared to solve the problem for a day or so, but it's now happening again.

The system she's working with is a Windows Server 2003 SBS - the only server in the company.  In the Security event log on the server, there are multiple instances of event 538 (User Logoff) and 540 (User Logon) for her user ID.

Thanks in advance

Doug.
0
Comment
Question by:dr0701
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 22773420
Please keep an eye on her network connection to see if it drops out. Might be wise to update her NIC drivers.
If it still happens please post Ipconfig/all of server and her workstation.
Hope that helps,
Olaf
0
 
LVL 1

Author Comment

by:dr0701
ID: 22773995
Thanks Olafdc - I'd hope it wasn't the network drivers, as her machine is only about 3 weeks old.
I'll keep an eye on it, and let you know.
Thanks
Doug.
0
 
LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 22774149
If the machine is new it probably will be the drivers. A windows update should fix that.
Olaf
0
 
LVL 1

Accepted Solution

by:
dr0701 earned 0 total points
ID: 22896248
Whilst the events are still appearing in the server log, I think I've managed to stop the disconnection issues by removing Backup Exec DLO from her computer.
0

Featured Post

Enroll in June's Course of the Month

June's Course of the Month is now available! Every 10 seconds, a consumer gets hit with ransomware. Refresh your knowledge of ransomware best practices by enrolling in this month's complimentary course for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Written by Glen Knight (demazter) as part of a series of how-to articles. Introduction One of the biggest consumers of disk space with Small Business Server 2008(SBS) is Windows Server Update Services, more affectionately known as WSUS. For t…
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question