Solved

Lightscrive drive not found

Posted on 2008-10-21
7
1,342 Views
Last Modified: 2013-11-06
I have been having problems with my lightscribe DVD rom, it does not recognise when I put a lightscribe discs (upside down) into the drive. The Lightscribe software I have says 'No Lightscribe drives found'. When I use labeling software it also says 'No lightscribe devices are installed on this machine'. I have also had trouble copying DVD's, I get an error message saying 'Power calibration error'.

I have tried the following things:

1) Uninstalled my DVD Rom drive in the device manager then reinstalled it.
2) Uninstalled my DVD Rom drive in the device manager run the attached 'cdrom' regirsty update then reinstalled it.
3) Re-installed Nero 8 Essentials (the software I'm trying to use to burn the images on my lightscribe discs)
4) Installed sureThing labelling software - to try another labeling software.
5) Installed the latest firmware for my DVD Rom drive (Firmware 1.02)
6) Installed the latest lightscribe software from lightscribe (Version 1.14.25.1)
7) Physically disconnected the DVD rom drive, replaced SATA cable and changed to a different SATA connection on my MO
8) I've gone to Start Menu - Control Panel - Administrative Tools - Services - IMAPI CD-Burning and disabled & enabled it.
9) I've gone to Start Menu - Control Panel - Administrative Tools - Services - LightscribeService - enabled (started)

The original 'ASUS DRW-2014L1T ' that I purchased had to be returned as it would not read discs properly. This one has recently had a few occasions where it cannot read discs, but 95% of the time I can burn & play DVD/CD's in this drive.

How do I get Lightscribe to work.
0
Comment
Question by:BPro2008
  • 4
  • 2
7 Comments
 
LVL 28

Expert Comment

by:burrcm
Comment Utility
First impression is the drive has passed away. Could be a software problem, try it in another PC.

Chris B
0
 

Author Comment

by:BPro2008
Comment Utility
I can't try it in my other computer because there's only one SATA power cable and that's going to my hard drive. I'm giving up on this and buying a another DVD Rom, hopefully this one works.

Thanks for your suggestion!
0
 
LVL 28

Expert Comment

by:burrcm
Comment Utility
Just one sata power connector? Plenty of molex to sata adapters out there, or just swap the PSU to test.

Chris B
0
What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

 
LVL 69

Accepted Solution

by:
Merete earned 250 total points
Comment Utility
Hi,
You don't need install or uninstall dvd drives they are plug and play.
Only the bundled software is what you use.
Do you have any virtual drives installed?
Nero image drive Daemon tools?
You'll need to disable these. Unmount any images.
Where is this lightscribe drive located?
Is it plugged in behind the hard drive or on the slave ide ribbon by itself?
Which is true slave master?
have you checked the jumper on the back is correct?
They do have bugs and the images on the discs fade..

http://www.lightscribe.com/gettingstarted/index.aspx?id=276

0
 
LVL 28

Expert Comment

by:burrcm
Comment Utility
Hi Merete,
It is a sata drive.
CB
0
 

Author Comment

by:BPro2008
Comment Utility
Ok...I've purchased are new drive and same problem! I've now got a PIONEER DVR-213LS, although when I go into Device Manager it names the device as PIONEER DVR-213NP, why is that?? Is this a problem?

I've installed the latest Firmware for this device and re-installed SureThing and Lightscribe software. I do have a virtual drive installed, however I have unmounted the image and disabled it and still nothing. SureThing comes up with the message 'There are no lightscribe devices found on this system'

Any suggestions??
0
 
LVL 28

Assisted Solution

by:burrcm
burrcm earned 250 total points
Comment Utility
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

Like many organizations, your foray into cloud computing may have started with an ancillary or security service, like email spam and virus protection. For some, the first or second step into the cloud was moving email off-premise. For others, a clou…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now