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Thanks - would like to figure out how HP resets it, think it's lame HP makes you call them. 
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Thanks - would like to figure out how HP resets it, think it's lame HP makes you call them.

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The modern Laptops of today use a security chip to secure BIOS level Passwords. That makes them really difficult for thiefs to use them, and if most users set their passwords, it should reduce the likeliness of laptops getting stolen. Some manufacturers have a master password that is different for each laptop, with which they can remove the user set passwords, others will change the mainboard.<br />
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You'll always have to give the manufacturer proof of ownership (invoice etc).
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The modern Laptops of today use a security chip to secure BIOS level Passwords. That makes them really difficult for thiefs to use them, and if most users set their passwords, it should reduce the likeliness of laptops getting stolen. Some manufacturers have a master password that is different for each laptop, with which they can remove the user set passwords, others will change the mainboard.

You'll always have to give the manufacturer proof of ownership (invoice etc).

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One of our field people decided to add a password to enter the Setup of the BIOS and of course forgot what it is. HP can reset it but it requires a service call. Is there a way I can do it? I for see this happening more than once. <br />

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One of our field people decided to add a password to enter the Setup of the BIOS and of course forgot what it is. HP can reset it but it requires a service call. Is there a way I can do it? I for see this happening more than once. 


need to clear the setup password for nx9420 laptop

A laptop or notebook is a portable personal computer with a clamshell form factor, suitable for mobile use. Although originally there was a distinction between laptops and notebooks, the former being bigger and heavier than the latter, there is often no longer any difference. Laptops are commonly used in a variety of settings, such as at work, in education, and for personal multimedia. A laptop combines the components, inputs, outputs and capabilities of a desktop computer, including the display screen, speakers, a keyboard, and pointing devices (such as a touchpad or trackpad) into a single unit. The device can be powered either from a rechargeable battery or by mains electricity from an AC adapter.