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Can't move email from exchange mailbox to pst file

Posted on 2008-10-21
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Last Modified: 2012-05-05
Dear all,

I have a problem with moving email to a pst file. Some email in the users mailbox can't be moved to a pst file.
The error that i get is that te email is allreay moved or deleted or it is a rights problem.
I tryed to make a new pst file that dit not work, If i enable cash mode i can move the email but not when cash mode is off.
I all so tryed to give a other user full mailbox rights and open the mailbox in a other user account but that won't work either.

Who knows the answer to this problem.




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Question by:shssystems
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7 Comments
 
LVL 32

Accepted Solution

by:
gupnit earned 500 total points
ID: 22771295
Hi,
I would create a another Database  and move the Mailbox to that, temporarily and see if it is still not able to be archived. This way you will also come to know if the Mailbox is corrupt. If all works fine, then move mailbox back to original and archive, it will be fine
We will not get into checking DB corruption yet. still if you have time, then run ISIINTEG -fix to see if DB is ok...!!
Thanks
Nitin
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Author Comment

by:shssystems
ID: 22841698
Thnx i will try this first thing in the morning.
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LVL 32

Expert Comment

by:gupnit
ID: 22841889
:-) Sure !!
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Author Comment

by:shssystems
ID: 22948364
ISINTEG -fix alltests gave no errors, problem still exists. Next point will be de new database solution.
Keep you all posted.
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Author Comment

by:shssystems
ID: 23085368
Customer called: After reboot server the problem was gone. ISINTEG did solve the problem but only after first reboot.
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LVL 32

Expert Comment

by:gupnit
ID: 23085612
Well, I think I did say that ISIINTEG would be required
Thanks
Nitin
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Author Closing Comment

by:shssystems
ID: 31508268
Nice job
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