Solved

Outlook 2007 always ask for password

Posted on 2008-10-21
2
2,296 Views
Last Modified: 2011-06-26
HI I got a very unpleasant problem. I just finished my migration from exchange 2003 to exchange 2007. All work good until this morning, all outlook 2007 client start asking for password. Some are on Outlook Anywhere from the external, some on MAPI directly on the LAN. Outlook 2003 client connected with MAPI work good, no problem there. If I click cancel on the password prompt, outlook2007 indicated that I need to enter password, but i can receive and send email.

If I restart the Exchange server, the problem disappear for a while but come back (after 30 min approx). I got not error in the event viewer.

The only thing I do yesterday, is creating a new recovery storage with the exchange 2007 toolbox to "play" with the new recovery option and test my backup procedure. But I don't think that may play a role in this problem.

For now I remove all NTML authentication and replace it by Basic. If I try to restart IIS7, I got timed out but the only warning I got in event viewer are:

A worker process '4460' serving application pool 'MSExchangeSyncAppPool' failed to stop a listener channel for protocol 'http' in the allotted time

I don't know if this error can be in cause...

Thanks for your help
0
Comment
Question by:pdsavard
2 Comments
 
LVL 19

Expert Comment

by:MrLonandB
ID: 22776995
What happens if you just reset the password on one of the User Account's...that is having this problem?
0
 

Accepted Solution

by:
pdsavard earned 0 total points
ID: 22781322
Ok I think I found the problem. I remove all the NTML authentication on ISA server and Exchange server. For now the problem do not reappear.

Then strange thing is why NTML authentication cause problem for internal outlook 2007 using MAPI directly?
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question