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Dell PC GX330 continuously plays USB connect disconnect tone

Posted on 2008-10-21
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Last Modified: 2008-10-27
We have new Dell Optiples GX330s and when hooked up in our class rooms, it makes a tone as if USB is being connected and disconnected continuously.  It seems to be possibly connected to the VGA and a vga splitter box.  We have the computers hooked up to a SMARTBoard and LCD projector as well as a local monitor thats why we need the VGA splitter box.  Has anyone run into this issue??  It is driving me nuts.  I am waiting to get a different brand of VGA splitter box to see if that is the problem.  If I bring the pc into my server room and put it on my KVM I do not get the same problem.
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Question by:JoePiazza
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by:Shecky919
Shecky919 earned 100 total points
ID: 22770661
I'd say plug a different computer into the current setup and see if it does the same thing. Sounds like a connection might be loose when you have the splitter hooked in (flaky cable or port in the splitter) so it keeps removing and reinstalling it (hardware installs will make that same noise that the usb items make when added/removed).
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JoePiazza earned 0 total points
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I have tried that, I put a brand new pc in the same place and that model does it in the configuration in place.  If I put a GX280 GX270 or any other computer in its place the problem does not occur.
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by:JoePiazza
ID: 22782040
I figured out the problem.  The Dell Optiplex GX330 has a compatibility problem with Startac VGA splitter boxes. I put a different brand on the pcs that had the issue and voila the issue has not reappeared....  VERY interesting problem,,,  DEFINITELY file this one in the KB!!!

-Joe P,
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