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rps.exe unable to locate component

Posted on 2008-10-21
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Last Modified: 2012-05-05
i got the follwing error msg when i restart windows xp home.
this application has faialed to start because actdctr.dll was not found. re-installing the application may fix this problem. i do not know were to start?
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Question by:blue-sadsack
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5 Comments
 
LVL 4

Expert Comment

by:smittyboom
ID: 22769633
It is a file from the program PC Guard. If you are using this program then you need to reinstall it. If you are not using this program then you need to remove it from Add/Remove Programs or you can click on Start>Run>type msconfig>check Selective Startup in the first tab>Click the Start Up Tab>uncheck anything in this area that has Blue Yonder or PC Guard in the name.
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Author Comment

by:blue-sadsack
ID: 22772394
i look in add remove programs and could not see pc guard or blue youder however i did see rps
system owner is my internet provider telus and i had deleted some files a while ago" 6 mo" and when i did the run config and startup i could see no mention of pc guard or blue yonder,  
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Author Comment

by:blue-sadsack
ID: 22773689
i determined that telus eprotect software was the reason for the error msg and reinstalled and not getting anymore errors from this. although now getting activex and ole com fails in registrysmart.
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Assisted Solution

by:smittyboom
smittyboom earned 50 total points
ID: 22775671
Some activex errors are to be expected in the registry because of the installing and uninstalling of software. Can you fix the errors? I would also recommend downloading CCCleaner and run the Cleanup and Registry Tools.
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Accepted Solution

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blue-sadsack earned 0 total points
ID: 22779093
i had a program called regcure that i renewed and ran and it fixed all errors. i did this before i read your cure but i know feel that my toubles are over and i thank u for your help
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