Solved

user can't access new owa

Posted on 2008-10-21
8
351 Views
Last Modified: 2012-05-05
Setup new user on Exchange server, tried to acccess owa using the user name and password and can't access their mailbox.  Tired setting it up in user in Outlook 2003, still can't get into the mailbox.
0
Comment
Question by:kfasick
  • 4
  • 3
8 Comments
 
LVL 1

Accepted Solution

by:
nabberuk earned 250 total points
ID: 22769820
When your in the the AD snap-in, right click their account name and go to props. Do they have the exchange mailbox tabs?
0
 
LVL 3

Assisted Solution

by:sullivanr6
sullivanr6 earned 250 total points
ID: 22769875
do they have an account in your servers ESM (exchange system manager)?
0
 

Author Comment

by:kfasick
ID: 22769912
Yes, there is an account, all the exchange tabs and the account show an email address.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 3

Expert Comment

by:sullivanr6
ID: 22770070
...the account's not disabled is it? :)

i would try loggin in as you into OWA, hopefully your the exchange administrator...

then in the address bar put a forward slash, and his login...

https://mailserver.domainname.local/exchange/hisaccount (after you've logged in)
0
 

Author Comment

by:kfasick
ID: 22770126
I'm the admin and I can log into owa.  Other users can login to owa.  Only the user I just created can't login.
0
 
LVL 3

Expert Comment

by:sullivanr6
ID: 22770205
i know... just try it and report your results.

does it display his mailbox when you change the path...

example again;

login to your owa AS YOU, then simply add a forward slash "/" and type his login name. does it bring up his mailbox.

...this will give us more insight into your problem, I think its a security problem hence why im asking you to do this.

J
0
 

Author Comment

by:kfasick
ID: 22770290
Logged in as me, put in the "/" with her user name and got kicked back to the owa login screen.  The account has been created, but until the users logs in to the system, the mailbox is not created.
0
 
LVL 3

Expert Comment

by:sullivanr6
ID: 22770711
I've heard that before, and I don't think that's correct. you could create a new user, rebuild the RUS, and Bamn the user now has a mailbox in ESM...

what happens when you sent that mailbox an email?
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
In this video we show how to create an Address List in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Organization >> Ad…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

839 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question