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How do you setup Entourage 2008 to manage multiple Exchange accounts?

Posted on 2008-10-21
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Last Modified: 2010-04-21
I have a client that was using a PC and Outlook 2003 for email on an Exchange 2003 server.  They have their primary Exchange account and also have 2 others that they manage (accessed normally by going to Tool -> Email Accounts -> View or Change existing e-mail accounts -> Properties of their existing account -> More Settings-> Advanced tab.  Then add the mailboxes).  Now they have a Macintosh and are using Entourage and need the same level of access to manage these exchange accounts.  I need step-by-step instructions on how to get this done (with screen shots if possible as I have to walk the customer through doing this over the phone).

Thanks in advance.
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Question by:ThinkSmartInc
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Accepted Solution

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strung earned 125 total points
ID: 22770134
Here is everything you need to know to connect Entourage to Exchange:  http://www.entourage.mvps.org/exchange/index.html
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by:ThinkSmartInc
ID: 31508436
This solution was good in that it had the information I needed, but it was more like a shotgun blast type solution.  I still had to dig to find what I needed.  Taking a minute and simply adding another line to the solution that says "And here is the link from inside this page that will explain how to setup delegates {URL}" would have made this a top notch solution.  Thanks again strung, I did still find the answer inside of the link you sent and I appreciate it very much.  Just a little constructive criticism.
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Expert Comment

by:strung
ID: 22771110
I thought you might have needed the other information there too, like the information about installing certificates. Also, the rest of the page is a useful resource if you have any future problems.
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Author Comment

by:ThinkSmartInc
ID: 22771168
I totally agree that this is a great resource and I bookmarked the page for future reference.  I was just saying adding a second line in the solution with a link to the exact page I was looking for while still keeping the main resource page up would have made an already good solution, great.  I wasn't trying to be insulting or anything.
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LVL 53

Expert Comment

by:strung
ID: 22771193
No offence taken. Just giving you my rationale for why I did what I did.
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