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OSX unable to browse shares

Posted on 2008-10-21
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Last Modified: 2013-11-12
We have 4 Macs. One OSX Server 10.5 and 3 OSX 10.5 workstations. We have them joined to the domain and all are able to pull IP, DNS, and WINS server addresses.

The users working on these stated they could not connect to the shares or browse like before. They were able to connect using smb:// command. Thats how they are browsing now as a temp solution.

I can ping the local host by IP but not by machine name. I am unable to ping any other machine by name. I can ping others by IP.


Any help is appreciated.
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Question by:Leonard7881
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Expert Comment

by:Dimarc67
ID: 22770281
Are you pinging their FQDN, or just the host name?  In order for the host name to be enough, you'll need to add the domain name, including the TLD, to the "Search Domains" box in the Network control panel for your network adapter.
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Author Comment

by:Leonard7881
ID: 22770463
dimarc67


Thanks for the response.

The domain name is in the Search Domains field. I try to ping by FQDN but that does not work. What is TLD?
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Expert Comment

by:Dimarc67
ID: 22770526
TLD is "top-level domain", i.e., ".com", ".net", ".local", etc.

If your Macs can browse the internet, then DNS is obviously working, but local DNS seems to be failing.  Are there any local web pages you can view as a test?  Even a network device that has a web management interface is enough of a test.

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Author Comment

by:Leonard7881
ID: 22770653
dimarc67


I can browse the internet and i am also able to view our intranet site by name.
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Expert Comment

by:Dimarc67
ID: 22770721
Assuming your intranet site is on the same subnet, this shows good internal DNS.  Can your Macs ping the intranet site by name?
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Author Comment

by:Leonard7881
ID: 22771021
dimarc67

No, i am unable to ping the site by name. Could it be a local firewall problem?
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Expert Comment

by:Dimarc67
ID: 22771181
Is your firewall between your Macs and the intranet site?  If so, then the lack of ping response could easily be firewall related.  The same could be true if the firewall is between your Macs and the file server.
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Author Comment

by:Leonard7881
ID: 22779744
These machines are dual homed. One NIC is for our Domain the other is for a XSan that the video guys use. I believe this was the issue. The XSan NIC has our TLD in Search Domains field. Not sure why its there. Also, we had some work done last week and the Macs were disconnected and then hooked back up. After restarting they are now able to browse the network.

Do you think that having our TLD in the XSan NIC could be causing the issue?
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Accepted Solution

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Dimarc67 earned 500 total points
ID: 22780869
I wouldn't think so, but if removing it fixed the issue, I'd say you have your answer.  :-)

Glad it was finally squared away.
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Author Closing Comment

by:Leonard7881
ID: 31510343
Thanks.
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