haravallabhan
asked on
Printer software installation problem : HP Laserjet : StubApp has stopped working
Hi,
I bought a new HP Laserjet M2727MCF and try to install the printer from a CD. The printer is actually on a network. Whenever I try to install the software & drivers from the CD, I get a popup saying StubApp has stopped working and the software wont install.
I checked with the HP business support and their solution does not work!
HP's solution
1. Remove previous HP software versions and
2. Chage settings as
My Computer > Properties > Advanced > Settings > Data Execution Prevention Tab > Select "Turn on DEP for all programs and services except thise I select" and select the "Add" button to add the Setup.exe installation file of the printer software. Apply the settings and restart the PC
I am running a Dell Dimension 9200 with Windows Vista ultimate on a 2GB RAM, Intel Dualcore processor.
Can someone help me overcome this problem in installation and also tips on how to prevent such errors coming up in the future.
Thank you
I bought a new HP Laserjet M2727MCF and try to install the printer from a CD. The printer is actually on a network. Whenever I try to install the software & drivers from the CD, I get a popup saying StubApp has stopped working and the software wont install.
I checked with the HP business support and their solution does not work!
HP's solution
1. Remove previous HP software versions and
2. Chage settings as
My Computer > Properties > Advanced > Settings > Data Execution Prevention Tab > Select "Turn on DEP for all programs and services except thise I select" and select the "Add" button to add the Setup.exe installation file of the printer software. Apply the settings and restart the PC
I am running a Dell Dimension 9200 with Windows Vista ultimate on a 2GB RAM, Intel Dualcore processor.
Can someone help me overcome this problem in installation and also tips on how to prevent such errors coming up in the future.
Thank you
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