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Printer software installation problem : HP Laserjet : StubApp has stopped working

Posted on 2008-10-21
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Last Modified: 2013-12-15
Hi,

 I bought a new HP Laserjet M2727MCF and try to install the printer from a CD. The printer is actually on a network. Whenever I try to install the software & drivers from the CD, I get a popup saying StubApp has stopped working and the software wont install.

I checked with the HP business support and their solution does not work!

HP's solution
1. Remove previous HP software versions and
2. Chage settings as  
My Computer > Properties > Advanced > Settings > Data Execution Prevention Tab > Select "Turn on DEP for all programs and services except thise I select" and select the "Add" button to add the Setup.exe installation file of the printer software. Apply the settings and restart the PC

I am running a Dell Dimension 9200 with Windows Vista ultimate on a 2GB RAM, Intel Dualcore processor.

Can someone help me overcome this problem in installation and also tips on how to prevent such errors coming up in the future.

Thank you
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Question by:haravallabhan
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2 Comments
 
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by:smittyboom
smittyboom earned 600 total points
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by:
dcsdave earned 1400 total points
ID: 22773843
Have you tried downloading the latest driver and software and installing it from your PC instead of using the disk?  I have ran accross many bad disks from printer vendors which I solved by downloading a new driver from the MFG.
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