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Vista SP1 x64 Exchange 2007 EMC Install Error: "Exchange Server setup encountered an error"

Posted on 2008-10-21
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Last Modified: 2012-05-05
I have tried for months to get the Exchange 2007 SP1 x64 Exchange Management Console to install to my Vista SP1 x64 computer but without success. I am receiving an error seconds after seeing the "Microsoft Exchange Server 2007 Setup Initializing..." screen stating: "Exchange Server setup encountered an error". C:\ExchangeSetupLogs\ExchangeSetup.log contains this:

[10/21/2008 3:55:41 PM] [0] **********************************************
[10/21/2008 3:55:41 PM] [0] Starting Microsoft Exchange 2007 Setup
[10/21/2008 3:55:41 PM] [0] **********************************************
[10/21/2008 3:55:41 PM] [0] Operating System version: Microsoft Windows NT 6.0.6001 Service Pack 1.
[10/21/2008 3:55:41 PM] [0] Setup version: 8.1.240.6.
[10/21/2008 3:55:41 PM] [0] Logged on user: domain\username.
[10/21/2008 3:55:42 PM] [0] Command Line Parameter Name='mode', Value='Install'.
[10/21/2008 3:55:42 PM] [0] Command Line Parameter Name='sourcedir', Value='D:\Install\E2K7SP1EN64'.
[10/21/2008 3:55:42 PM] [0] Command Line Parameter Name='fromsetup', Value=''.
[10/21/2008 3:55:42 PM] [0] ExSetupUI was started with the following command: '-mode:install -sourcedir:D:\Install\E2K7SP1EN64 /FromSetup'.

The account I am installing from has administrator access. UAC is turned off, etc etc. I am running the x64 version of the Exchange 2007 SP1 installer, not the 32bit version. The Application Event Log has this error:

Log Name:      Application
Source:        MSExchange Common
Date:          10/21/2008 3:49:57 PM
Event ID:      4999
Task Category: (1)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      computername.domain.local
Description:
The description for Event ID 4999 from source MSExchange Common cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

2652
E12
c-RTL-AMD64
08.01.0240.006
ExSetupUI
S.M.Automation
S.M.A.PSSnapInReader.ReadStringValue
S.M.Automation.PSArgumentException
6be5
06.00.6000.16386
False

the message resource is present but the message is not found in the string/message table

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange Common" />
    <EventID Qualifiers="16388">4999</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-10-21T19:49:57.000Z" />
    <EventRecordID>22983</EventRecordID>
    <Channel>Application</Channel>
    <Computer>computername.domain.local</Computer>
    <Security />
  </System>
  <EventData>
    <Data>2652</Data>
    <Data>E12</Data>
    <Data>c-RTL-AMD64</Data>
    <Data>08.01.0240.006</Data>
    <Data>ExSetupUI</Data>
    <Data>S.M.Automation</Data>
    <Data>S.M.A.PSSnapInReader.ReadStringValue</Data>
    <Data>S.M.Automation.PSArgumentException</Data>
    <Data>6be5</Data>
    <Data>06.00.6000.16386</Data>
    <Data>False</Data>
  </EventData>
</Event>

Does anyone have any idea why I am unable to run the Exchange installer?
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Question by:trafsta
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Expert Comment

by:Justin Durrant
ID: 22820822
Hate the state the obvious.. but  are just installing the tools and not the roles right?
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Author Comment

by:trafsta
ID: 22820837
It doesn't even get that far. This error occurs during the setup initialization part. It doesn't even get to the part where it allows you to select the roles.

If I try to install the tools only via the command line it does not work either :(
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LVL 23

Expert Comment

by:Justin Durrant
ID: 22820864
Try downloading the EX2007SP1 bits directly from MS
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Accepted Solution

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trafsta earned 0 total points
ID: 22820948
Well I just figured it out. Exchange setup showed that I had Windows PowerShell installed (and I did). However, it just occurred to me that I may have a beta or RC version of it installed, as I recall downloading and installing one well over a year ago, but I couldn't remember installing a final version of it. So I downloaded the latest version of PowerShell just now and installed it and that seems to have resolved the issue!
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LVL 23

Expert Comment

by:Justin Durrant
ID: 22821187
Super!
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