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How can I set the From field in Outlook 2007 when using multiple mailbox's?

Posted on 2008-10-21
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Last Modified: 2011-10-19
Here is the skinny...each employee has their own mailbox and their team mail box.  When replying or forwarding email from the team mailbox it uses team@domain.com instead of employee@domain.com.  I want the From field to use the employee and not the team.  Gmail has this functionality and I thought the same would be configurable with Outlook and Exchange.
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Question by:LrdKanien
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by:David Lee
David Lee earned 80 total points
ID: 22771947
Hi, LrdKanien.

Outlook can only open one mailbox at a time.  It can view any number of mailboxes, but can only open one.  If the user signed in under their personal account, then they opened their mailbox and are simply viewing the team mailbox.  Otherwise, they signed into the team mailbox and are viewing their mailbox.  Whichever mailbox is open is the one that'll be on the From line for anything they send.  If they have "send as" rights on the team mailbox, then they can send out under that account, but they have to manually choose that for each message they send.  At the receiving end the messages will say "from employee name on behalf of the team mailbox account" or if the accounts are reversed "from the team mailbox account on behalf of the employee".
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by:LrdKanien
ID: 22772014
They have their own mail box open and they are viewing the team mailbox.  By default it is putting the team name in the from field instead of their own.   That is the problem it is not behaving as you described.

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LrdKanien earned 0 total points
ID: 22772142
as you can see, employee mailbox is main mailbox, addtional team mailbox added, From field uses team address and not employee address.

???
exchange-shared-teambox.png
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