Solved

How can I set the From field in Outlook 2007 when using multiple mailbox's?

Posted on 2008-10-21
3
647 Views
Last Modified: 2011-10-19
Here is the skinny...each employee has their own mailbox and their team mail box.  When replying or forwarding email from the team mailbox it uses team@domain.com instead of employee@domain.com.  I want the From field to use the employee and not the team.  Gmail has this functionality and I thought the same would be configurable with Outlook and Exchange.
0
Comment
Question by:LrdKanien
  • 2
3 Comments
 
LVL 76

Assisted Solution

by:David Lee
David Lee earned 20 total points
ID: 22771947
Hi, LrdKanien.

Outlook can only open one mailbox at a time.  It can view any number of mailboxes, but can only open one.  If the user signed in under their personal account, then they opened their mailbox and are simply viewing the team mailbox.  Otherwise, they signed into the team mailbox and are viewing their mailbox.  Whichever mailbox is open is the one that'll be on the From line for anything they send.  If they have "send as" rights on the team mailbox, then they can send out under that account, but they have to manually choose that for each message they send.  At the receiving end the messages will say "from employee name on behalf of the team mailbox account" or if the accounts are reversed "from the team mailbox account on behalf of the employee".
0
 

Author Comment

by:LrdKanien
ID: 22772014
They have their own mail box open and they are viewing the team mailbox.  By default it is putting the team name in the from field instead of their own.   That is the problem it is not behaving as you described.

0
 

Accepted Solution

by:
LrdKanien earned 0 total points
ID: 22772142
as you can see, employee mailbox is main mailbox, addtional team mailbox added, From field uses team address and not employee address.

???
exchange-shared-teambox.png
0

Featured Post

Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
OneNote 2010 Outlook section grayed out 4 28
exchange, virtualization 1 31
MX Backup 4 40
outlook 3 33
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now