Solved

How can I set the From field in Outlook 2007 when using multiple mailbox's?

Posted on 2008-10-21
3
648 Views
Last Modified: 2011-10-19
Here is the skinny...each employee has their own mailbox and their team mail box.  When replying or forwarding email from the team mailbox it uses team@domain.com instead of employee@domain.com.  I want the From field to use the employee and not the team.  Gmail has this functionality and I thought the same would be configurable with Outlook and Exchange.
0
Comment
Question by:LrdKanien
  • 2
3 Comments
 
LVL 76

Assisted Solution

by:David Lee
David Lee earned 20 total points
ID: 22771947
Hi, LrdKanien.

Outlook can only open one mailbox at a time.  It can view any number of mailboxes, but can only open one.  If the user signed in under their personal account, then they opened their mailbox and are simply viewing the team mailbox.  Otherwise, they signed into the team mailbox and are viewing their mailbox.  Whichever mailbox is open is the one that'll be on the From line for anything they send.  If they have "send as" rights on the team mailbox, then they can send out under that account, but they have to manually choose that for each message they send.  At the receiving end the messages will say "from employee name on behalf of the team mailbox account" or if the accounts are reversed "from the team mailbox account on behalf of the employee".
0
 

Author Comment

by:LrdKanien
ID: 22772014
They have their own mail box open and they are viewing the team mailbox.  By default it is putting the team name in the from field instead of their own.   That is the problem it is not behaving as you described.

0
 

Accepted Solution

by:
LrdKanien earned 0 total points
ID: 22772142
as you can see, employee mailbox is main mailbox, addtional team mailbox added, From field uses team address and not employee address.

???
exchange-shared-teambox.png
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now