Problem with BES Professional Express in a hosted Exchange 2007 Environment

Posted on 2008-10-21
Last Modified: 2012-05-05
We have an Exchange 2007 hosted environment configured using the following Microsoft technet article:

Basically there are mutilpe GALs with permissions set to restrict access per user to only their company's specific GAL.

We then attempted to setup a BES Professional Express server to allow for blackberry configurations but have encountered a problem because the BES server adds accounts by doing a GAL lookup and we do not have a single GAL that contains all users.

So the question is how to have restricted access to a GAL or GALs but still have a single GAL containing all acocunts for the besadmin account to add users.  It's my understanding that you cannot have one account in more that a single GAL, if that's not true how is this accomplished?  Does anyone know how BES determines which GAL it uses for lookups?  If it is true that you cannot have an account in multiple GALs has anyone else come up with a solution to this problem?

Thanks in advance!

- Lance
Question by:ltrain0104
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Accepted Solution

athelu earned 500 total points
ID: 22941625
You will need to create a new GAL, that contains all users.
Then give the account that runs the MAPI profile on the BES box permissions to this (and only this) GAL.
THe user account will use the first GAL that it finds, so if the account for BES does not have permissions to the others you are all set.

As a side not however, all users on the hosted/BES envrionment will see the full GAL unless you modify the BES install.

Expert Comment

ID: 24661989

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question