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Internet explorer will not display any pages despite being connected.

Posted on 2008-10-21
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Last Modified: 2013-12-08
Have tried the following:-
1. Loaded Firefox but same problem
2. Connection to internet is working.
3. Can ping google.com successfully
4. Cannot open router setup page. (This does not obviously need the internet)
5.Firewall and anti virus are off.
6. Uninstalled and reinstalled network card.
7. Scanned for malware.


So the problem appears not to be the connection but the inability of any browser to display a page.
Any ideas other than reloading the OS
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Question by:ozgary
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9 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 22773067
Try uninstalling Firefox and uninstalling Internet Explorer. If IE is version 7, uninstalling will revert to Version 6. Then restart and see if there still is an IE of some version and see if it works. Then install IE7.

If no IE exists after uninstalling, try installing Firefox and see if it works.

Before doing any of the above, make sure you have Firefox to reinstall, and see if you can download IE7 so it can be reinstalled. I don't want you to uninstall things with no way home.
... T
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Expert Comment

by:valybt
ID: 22774617
I think you rooter blocks the port 80.

Reset you router, then reconfigure the ip , dns ...

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LVL 10

Expert Comment

by:Mohammed Rahman
ID: 22776364
As valybt says, hard reset the router, and its a good practice to clear the cache and cookies of IE (may be u have done this). if this even doesnt works, try swapping the cable ends or else change the cable which connects your router and Network Card......
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LVL 50

Expert Comment

by:jcimarron
ID: 22779988
ozgary--"will not display"  What do you see? Only a blank page?  Any error message?
This is the standard list of fixes for "Blank Page"
http://support.microsoft.com/default.aspx?scid=kb;en-us;281679
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Author Comment

by:ozgary
ID: 22781591
Have uninstalled ie7 and firefox etc.
Port 80 is not blocked as other computer can access via router
Just see a blank page.
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LVL 20

Expert Comment

by:jimmymcp02
ID: 22781707
was it working before?
what has changed since then?
have you tried running winsockfix
http://www.snapfiles.com/get/winsockxpfix.html
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Author Comment

by:ozgary
ID: 22781797
Yes it has worked. No obvious changes.
Yes have tried various tcp/ip repairs.
Can ping external addresses. DNS not the issue etc
I am going to renistall the OS
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LVL 20

Expert Comment

by:jimmymcp02
ID: 22781962
>>I am going to renistall the OS
why wouldnt you just install a new nic card? its worth the try....if there is somthing wrong with the nic card it will be present once you reinstall the OS
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Accepted Solution

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ozgary earned 0 total points
ID: 22806461
Thank you for all your suggestions. I tried most of them including removing NIC etc.
Have now reloaded OS and all works perfectly.
Concluded that sometimes only solution is to reload OS due to obscure corruption.
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