Solved

Unable to install Personal Folders Backup

Posted on 2008-10-21
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Last Modified: 2012-06-21
I have a computer on which I'm unable to install pfbackup.

Dell P4/3.0
Windows XP Pro
Microsoft Office 2007 (SP1)

When I attempt the installation the first error says, "Setup has detect that you already have a version of Personal Folders Backup installed..."
Next error is "This action is only valid for products that are currently installed".
I can't remove the program via Add/Remove because it doesn't show up.  Also not appearing in Windows Install Cleanup.

Any ideas would be appreciated.

Thanks
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Question by:pogivoco
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redrumkev earned 500 total points
ID: 22773680
pogivoco,

How are you doing?

I know this applies to 2000-2002, but I think it might work for 2007 as well:
http://support.microsoft.com/default.aspx?scid=kb;en-us;810932&Product=ol2002

Try this:
http://support.microsoft.com/kb/886589/en-us
In the above, if you are using outlook 2007 (then use Version 12), which is as follows:
regsvr32 "Drive:\program files\microsoft office\office12\addins\outbak.dll"

Hope this helps,
Kevin
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Author Closing Comment

by:pogivoco
ID: 31508605
redrumkev
Thanks for your help.  Worked like a charm.
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LVL 23

Expert Comment

by:redrumkev
ID: 22847051
Glad this worked out for you!

Thank you for the grade!
Kevin
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