OMA does not authenticate and activesync support code: 0x85010001 after switching out exchange 2003 server

Posted on 2008-10-21
Last Modified: 2012-05-05
Hi everyone,

Exchange Server 2003 was transferred from one machine to another.  Afterwards OMA and activesync does not work properly.  My phone says the folders are about to synchronize and shortly after it gives me an error code of 0x85010001.  when I tried to access with OMA, it keeps prompting me for the user name and password.  I tried to add another exchange server to the setup and moved the mailbox to the new exchange server and I am still having problems.  it looks like everything else is fine, I am able to send/recieve mail with outlook 2003.  please let me know if I need to provide anymore information.  this problem has been going on for more than 24 hours and it's starting to get stressful :-o.

thank you!
Question by:luxse
1 Comment

Accepted Solution

PeterSinger earned 500 total points
ID: 22873336
Please post a copy of your Metabase using metabase explorer from the IIS6 Resorce kit. Export your LM key to file and post that, from that I can tell you what is wrong.

Have you remaped the ports on your firewall to the new server? On the mobile device you have to delete and re-create the account even though it may be pointing to the same server.

Did you move the SSL certificate if you are using one?

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Exchange OWA website Redirection 7 47
Check SMTP log file on Exchange 2010 7 37
query all mailbox rules 5 33
Offline address book Exchange 2010 Warning 30 29
Read this checklist to learn more about the 15 things you should never include in an email signature.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question