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Share Act!2006 database

Posted on 2008-10-21
Last Modified: 2012-06-27
I have Act 2006! installed on a Windows 2003 Server with hot fix four and hot fix five applied. I set up a test database on a share on the server. Sharing is enabled  through Tools, Database Maintenance, Enable Sharing. I set up a share called TEST DATABASE on the C: drive of the server and made sure that the Dell workstation is accessing the exact same file. When I add a record on the server it is not available on the version of Act!2006 running on a client workstation. If I add a record to the database using the client the version of Act running on the server does not see the record. I also used ctrl f5 to refresh. I noticed that tools, users, show licenses for 1 active users. We do have 6 copies of ACT right now and only four are installed. Could the problem be that I don't enough licenses applied to the database, and if so, how do I add extra licenses?

Question by:grl855
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LVL 30

Accepted Solution

Mike Lazarus earned 500 total points
ID: 22784324
If the record isn't available, there are only 2 options.

1. The users have entered private records
2. The users are not logged into the same database

Author Comment

ID: 22786761
How do I make sure that the records are not private? How do I make records that are private public?

LVL 30

Expert Comment

by:Mike Lazarus
ID: 22793703
If you log in from the same system as two different ACT! users, do you see the other records (or different numbers of records)?
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Author Comment

ID: 22793719
one has 132 records, the other 133
LVL 30

Expert Comment

by:Mike Lazarus
ID: 22793731
This is logging in from the same computer, but a different ACT! user? Then, yes... it's likely you have at least 1 private record.

I know this is in later versions (not sure if in A2006) - do you have, under the Lookup menu - Advanced | Contact by Access?

Author Comment

ID: 22793744
sorry, I misread the above expert comment. I'll have to go back onsite to answer that. I'll let you know tomorrow.


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