Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 161
  • Last Modified:

Outlook 'To' button gives error message

Hello,

I've restored my Outlook 2003 backup using the Genie Backup Pro software, and everything was fine, except that whenever i hit 'To' button (to choose my email recipient - i get an error message. If i go to 'Contacts', all of them are there, it's just that i can't access them by using 'To' button.

Please help.
Thank You!
0
Kaptain1
Asked:
Kaptain1
1 Solution
 
war1Commented:
Hello Kaptain1,

Enable Contacts Database As An Email Address Book in Outlook 2003.  You may need to delete the old address book first.
http://domino.lancs.ac.uk/pub/usghelpdesk.nsf/9fb9e62b73055de48025680100698378/c8dbe9bb81766cf080256e5800438856?OpenDocument

For Outlook 2007, here is how to enable Contacts as Address Book
http://office.microsoft.com/en-us/outlook/HA102194281033.aspx

Hope this helps!
war1
0
 
ManicDCommented:
What is the error message?
0
 
ashwynrCommented:
Hallo!

If you provide us with the correct error message then we would be able to provide you with a certain fix.
However, you could try the following:

* Upgrade your Outlook Service Pack to SP3
* If you restored your PST file from the backup then make sure that your PST file is converted to Outlook 2003 Format (This is in case if you has taken a backup from Outlook 2000 PST or earlier one and now using it with 2003)
*Also try to scan your pst using the SCANPST tool.

Let us know if this does not help.

- #wyn
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
Kaptain1Author Commented:
0
 
Kaptain1Author Commented:
Error that i'm getting:

"The address list could not be displayed. The contacts folder associated with this address list could not be opened; it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Office Outlook Help."

Thanks
0
 
war1Commented:
Kaptain1, did you try the solution that I posted in my first comment?
0
 
Kaptain1Author Commented:
Thanks war1 and everybody else who contributed to this problem that i had. The problem with Outlook address book was bothering me for months, but now it's crystal clear.

Thank you!
0
 
war1Commented:
Glad to help, Kaptain1 !
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now