The local policy of this system does not permit you to login interactively

I have a computer connected on the domain. The user can login locally, and on the domain with no problems.

The problem occurs when the user tries to login on his computer from home, using remote desktop. He can login on his computer locally but he cannot login when he selects the domain name at the login screen. The following error appears:

The local policy of this system does not permit you to login interactively

What is causing this problem and how can I fix it?

Thanks
LVL 2
AJKBOCAsked:
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pk24573Commented:
can u rdp to his pc with a domain\administrator account successfully?
on his pc,while in the domain, right click my computer , properties, and check the remote tab.is he in there? should be domain\user
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pk24573Commented:
is your user a member of remote users ?
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AJKBOCAuthor Commented:
On the local computer or on the domain?
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pk24573Commented:
if he can login locally using remote desktop, then add him in the domain level.
out of curiosity, does your user use a vpn first and then run remote desktop?
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AJKBOCAuthor Commented:
I've added him on the domain also, but he still canot login. Yes through VPN. But even when I try loggin in on his computer from within our network I get the same error.
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AJKBOCAuthor Commented:
You are correct. The user was listed there, but just the username. Not domain\username. I had to type domain\username manually and then a username/password popup appeared. I typed the domain's administrator username and password and the user was added in the domain\username format.

After that the user is able to login using remote desktop.

You get 500 points. :) If you want to make them 1000 you can help me out with this problem http://www.experts-exchange.com/Security/Misc/Q_23829312.html

Thanks a lot.
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pk24573Commented:
thanks! lets check it out...
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