Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1854
  • Last Modified:

Slow login using cached credentials

We have some users reporting a very slow login when they attempt to logon to their machines away from the office.  Logon at the office is fine, so I am guessing that it is a problem using cached credentials.  Is there anyway that this can be speeded up.  I am getting reports of upto 5 minutes from pressing the logon button to getting the desktop.
0
GarryDeakin2008
Asked:
GarryDeakin2008
  • 3
  • 2
  • 2
1 Solution
 
d4t2ill4Commented:
I assume the user uses a laptop that joined the domain. Can you check if Wireless Zero Configuration is not disabled and the wireless driver is installed.

If you have software/hardware inventory application such as SMS Advanced Client . Try uninstall it.
0
 
GarryDeakin2008Author Commented:
Yes this is a laptop that is on the domain.

The Wireless Zero config is running and the wifi card driver is installed.  We only use Dell machines, so its mostly Intel cards.  I tend to remove the Intel software but leave the driver so we let Windows manage the device, not the Intel software.
0
 
slam69Commented:
Id be more inclined to think this could be a dns issue, do they all have static dns entries or are they configured to get DNS through DHCP
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
GarryDeakin2008Author Commented:
IP and DNS are done through DHCP.
0
 
slam69Commented:
how about mapped network drives then these often increase profile load time when not on network?
0
 
d4t2ill4Commented:
When you say wireless driver is installed, does this imply that Intel ProSet is also installed? I had problems with Dell laptops at my company and by enabling WZC service + install intel proset seem to work when use is not connected to the domain.

I would check The advanced settings in Network property to make sure the order of connects and services are correct.

Can you find any error in eventvwr? is the profile corrupted? if it is, try renaming the profile and login again to generate a new profile. If it is the same then delete the new generated profile and rename the old profile to its original name.
0
 
slam69Commented:
Id still be looking at mapped drives being the issue trying to reconnect... very common cause of slow down for log on off of network
0

Featured Post

Become an Android App Developer

Ready to kick start your career in 2018? Learn how to build an Android app in January’s Course of the Month and open the door to new opportunities.

  • 3
  • 2
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now