Solved

Slow login using cached credentials

Posted on 2008-10-22
9
1,846 Views
Last Modified: 2008-11-27
We have some users reporting a very slow login when they attempt to logon to their machines away from the office.  Logon at the office is fine, so I am guessing that it is a problem using cached credentials.  Is there anyway that this can be speeded up.  I am getting reports of upto 5 minutes from pressing the logon button to getting the desktop.
0
Comment
Question by:GarryDeakin2008
  • 3
  • 2
  • 2
9 Comments
 
LVL 1

Expert Comment

by:d4t2ill4
ID: 22774524
I assume the user uses a laptop that joined the domain. Can you check if Wireless Zero Configuration is not disabled and the wireless driver is installed.

If you have software/hardware inventory application such as SMS Advanced Client . Try uninstall it.
0
 

Author Comment

by:GarryDeakin2008
ID: 22774578
Yes this is a laptop that is on the domain.

The Wireless Zero config is running and the wifi card driver is installed.  We only use Dell machines, so its mostly Intel cards.  I tend to remove the Intel software but leave the driver so we let Windows manage the device, not the Intel software.
0
 
LVL 25

Expert Comment

by:slam69
ID: 22775179
Id be more inclined to think this could be a dns issue, do they all have static dns entries or are they configured to get DNS through DHCP
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:GarryDeakin2008
ID: 22776005
IP and DNS are done through DHCP.
0
 
LVL 25

Accepted Solution

by:
slam69 earned 250 total points
ID: 22776344
how about mapped network drives then these often increase profile load time when not on network?
0
 
LVL 1

Expert Comment

by:d4t2ill4
ID: 22781988
When you say wireless driver is installed, does this imply that Intel ProSet is also installed? I had problems with Dell laptops at my company and by enabling WZC service + install intel proset seem to work when use is not connected to the domain.

I would check The advanced settings in Network property to make sure the order of connects and services are correct.

Can you find any error in eventvwr? is the profile corrupted? if it is, try renaming the profile and login again to generate a new profile. If it is the same then delete the new generated profile and rename the old profile to its original name.
0
 
LVL 25

Expert Comment

by:slam69
ID: 22829386
Id still be looking at mapped drives being the issue trying to reconnect... very common cause of slow down for log on off of network
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
Step by step guide to Clean and Sort your windows registry! Introduction: Always remember: A Clean registry = Better performance = Save your invaluable time In this article we're going to clear our registry manually! Yes, manually! The e…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question