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V-79-57344-33916 - An error occurred retrieving System State files.

Posted on 2008-10-22
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Last Modified: 2013-12-01
Running Symantec Backup Exec Version 11.0 Revision 7170 on Window Server 2003 R2 Standard Edition SP2.  During daily back up I encounter the following error that fails the backup:  V-79-57344-33916 - An error occurred retrieving System State files. The System State file could not be backed up.

Additional information on the error:

e000847c - An error occurred retrieving System State files.

Any ideas on what might be causing the issue?  

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Question by:americanmobile
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MadShiva earned 500 total points
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Hi !

Select shadow copy components and not the system state.
Try backing up system state using NT backup and verify results.

Reboot the server and verify results.

More information here :

http://seer.entsupport.symantec.com/docs/276901.htm

Best Regards
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