Outlook 2003 'Syncronizing Hierarchy' never finishes
Posted on 2008-10-22
We just installed SBS 2003, and, in addition to getting a lot of people onto Outlook 2003 for the first time, I've also migrated a few users from freestanding Outlook to Exchange-based Outlook. I've got one individual that, whenever she tries to send/receive, gets a 'synchronizing hierarchy' message which hits about 80% (give or take) and then just stops. No errors that I can see, it just stops there. If you let Outlook run long enough, it will queue up a few of these in send/receive, but none of them ever go anywhere.
It doesn't seem to be stopping her from sending or receiving email, which is good, but she's paranoid about it, and I don't like that something's going on that shouldn't be.
Any idea what this could be, and how I can make it finish, or stop altogether?