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Help please with FTP'ing using Windows Explorer as the client

Posted on 2008-10-22
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Last Modified: 2013-12-09
Our business is using a Windows 2003 server as an FTP server.
It is configured in such a way as to have a number of virtual directories setup as individual landing points for clients as they FTP in.
For example: a client may FTP using   ftp://67.99.153.70/name1    or   ftp://67.99.153.70/name2
Success plops them into their own private directory on the server.
This all works well..however...if I try to login from my home machine (XP), I cannot.
Keep in mind we're talking using the EXPLORER interface, NOT INTERNET EXPLORER.
I can find many users who seem to be using exactly what I'm using (XP) and putting the URL above into their address bar, getting the username/password screen and logging in.
Yet when I try from my home machine I get : "an error occurred opening the folder on the FTP Server. Make sure you have permission to access this folder"
I have no firewall running and everything seems to be typical.
Any thoughts?
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Question by:rbend
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10 Comments
 
LVL 10

Expert Comment

by:Tobias
ID: 22775835
Hi !

If you want use explorer as the ftp client, then you need to do this :

Go to -> My Network Places

Click on : Add a network place

Click on Next two times.

Unmark "Log on anonymously"

Put the username then click Next

When you will open "My Network Places" you will find the folder of the ftp site.

The first time that you log in it will ask for your password.

Or another way but is not one good solution is to configure the ftp server to allow anonymous connection. Then you will be able to browse the ftp with no problem.

Best Regards



0
 

Author Comment

by:rbend
ID: 22776963
when I do what you suggested...
......
   click on NEXT two time..
  (here I get asked for an INTERNET OR NETWORK ADDRESS:

I'm assuming you missed that part.
Anyway, when I put in the \\67.99.xxx.75\gendrop01  network address of the FTP drop for general deliveries, it offers me a LOCAL list of network locations to choose from.. it does not go out to the site.
0
 

Author Comment

by:rbend
ID: 22776980
wait
0
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Author Comment

by:rbend
ID: 22777039
your solution works for others but not for me.
It keeps telling me that the "folder appears not to be accessible"
It isn't that we don't know how to connect. Lots of people can. Only I can't
0
 
LVL 10

Expert Comment

by:Tobias
ID: 22777347
Hi !

The folder is not accessible or you don't have permission to access this folder ??

If you add ftp://67.99.xxx.75/gendrop01 what windows says ?

Before add the network place delete all the older if you have some that you have created before.

Best Regards
0
 

Author Comment

by:rbend
ID: 22785621
You keep telling me to ADD A NETWORK PLACE.
That is not what our other customers are doing or have been asked to do.
Others simply open a Windows Explorer window, put in the IP and go...that's all I want to do.
0
 
LVL 10

Expert Comment

by:Tobias
ID: 22786535
Ok I understand that you want only put the ip address. But I need more information, it's why I have asked  you to do that.
0
 

Author Comment

by:rbend
ID: 22786859
I discovered the issue. It had to do with this solution although not precisely.
However, implementing this solved the problem.
The folder 'ftp://ftp.site.name/' is read-only because the proxy server is not set up to allow

full access.

To move, paste, rename, or delete files, you must use a different proxy. For information on

changing your proxy, contact your administrator.

RESOLUTION:
To resolve this issue, disable the Web-based FTP option. To do this, follow these steps:

   1. Click Start, point to Settings, and then click Control Panel.
   2. Double-click Internet Options.
   3. On the Advanced tab, click to clear the Enable folder view for FTP sites check box, and

then click OK.
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