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  • Status: Solved
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Prompting users credential twice

Dear Experts,

We have Presentation server and access gateway on our environment , when we access WI published application  from internet  through AG
Users must enter their user name and password to time on for AG and again for Presentation Server .

How can we make it once as what we had before.

Your help is highly appreciated

Regards,
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Sipchem IT
Asked:
Sipchem IT
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1 Solution
 
Carl WebsterCommented:
What version of Presentation Server?
What version of Web Interface?
What version of Access Gateway?
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Sipchem ITAuthor Commented:
thanks CarlWebster


Presentation Server 4.5 SP 2006.10
Access Gateway 4.5.8 Standard Edition
Web Interface 4.5


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Carl WebsterCommented:
Are you using Novell or Windows?
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Sipchem ITAuthor Commented:
windows 2003 SP2
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dphantomCommented:
Check this article to ensure your AG is properly configured.

http://support.citrix.com/article/CTX106978

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Sipchem ITAuthor Commented:
Thank you dphantom for your useful link, that assisted us to resolve our concern.
All configurations were proper, except we had to do Web Interface script replacement which resolved the issue.
Since Our AG is 4.5 we follow this link http://support.citrix.com/article/CTX106202 
Regards,
SipchemIT
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