Prompting users credential twice

Posted on 2008-10-22
Medium Priority
Last Modified: 2012-05-05
Dear Experts,

We have Presentation server and access gateway on our environment , when we access WI published application  from internet  through AG
Users must enter their user name and password to time on for AG and again for Presentation Server .

How can we make it once as what we had before.

Your help is highly appreciated

Question by:Sipchem IT
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LVL 37

Expert Comment

by:Carl Webster
ID: 22790685
What version of Presentation Server?
What version of Web Interface?
What version of Access Gateway?

Author Comment

by:Sipchem IT
ID: 22801780
thanks CarlWebster

Presentation Server 4.5 SP 2006.10
Access Gateway 4.5.8 Standard Edition
Web Interface 4.5

LVL 37

Expert Comment

by:Carl Webster
ID: 22807554
Are you using Novell or Windows?
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Author Comment

by:Sipchem IT
ID: 22808410
windows 2003 SP2

Accepted Solution

dphantom earned 2000 total points
ID: 22812160
Check this article to ensure your AG is properly configured.



Author Comment

by:Sipchem IT
ID: 22820673
Thank you dphantom for your useful link, that assisted us to resolve our concern.
All configurations were proper, except we had to do Web Interface script replacement which resolved the issue.
Since Our AG is 4.5 we follow this link http://support.citrix.com/article/CTX106202 

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