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SSL Cert not working, error = Data Transfer Interrupted

Posted on 2008-10-22
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Last Modified: 2012-05-05
I have a server running IIS6, the site works properly when using http, but not https. The error Data Transfer Interrupted is displayed whenever a page is loaded. The url is; https://armadainsurance.ca

The server cert install appeared to go smoothly. The site has been assigned 216.234.57.91.

Any ideas about the cause of the problem?
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Question by:eoszlak
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Author Comment

by:eoszlak
ID: 22780112
The problem appears to be related to the fact that when the cert was installed; no private key was assigned or created. How do I get the private key?
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by:pcsmitpra
ID: 22794730
Are you getting any cert related error in event viewer? If yes, try this with your error codes : C:\>certutil -error 2148204801 0x800b0101 (-2146762495) -- 2148204801 (-2146762495)
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Author Comment

by:eoszlak
ID: 22801631
Hi, the case is now resolved. For some reason which is unknown, when the cert request file was created the connection to the private key may have been "lost". I worked with Microsoft and used the following command to restore the key; certutil -repairstore.

Once that ran the key became associated with the cert and the site worked properly.

Thx
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Accepted Solution

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eoszlak earned 0 total points
ID: 22801640
BTW, there were no cert related errors in the event log. I find it odd that I do not recall any reference to the private key in any setup documents that advise on how to get a ssl cert working properly in IIS6.
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Expert Comment

by:khusroks
ID: 23775915
I had the same problem.  Couldn't figure out how to use certutil -repairstore as described above since it doesn't seem to be documented anywhere, so I just ditched and re-created the website in IIS, removed the cert from the old site, applied it to the new site, and I'm back in business.  The typical Microsoft etch-a-sketch solution: start over.
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Expert Comment

by:Paranormastic
ID: 24148234
CertUtil [Options] -repairstore CertificateStoreName CertId

CertStoreName is usually going to be "Root" or "My" (My = Personal)

CertId can be a few things, but for simplicity just use the serial number of the cert.

The [options] can be used to specify -user for user stores, or -enterprise for local machine stores.

Some potentially useful links:
http://support.microsoft.com/kb/842210
http://support.microsoft.com/kb/889651
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