Printing problems in Great Plains through Citrix via a SSL VPN connection
Posted on 2008-10-22
I am based in the UK and supporting two users based in the US. They are connecting to Citrix through a SSL VPN and working in, primarily, Great Plains. The Citrix server, VPN box and Great Plains server are based in the UK.
The problem we are having is that one user, connected to his own printer can print but a second, new user, cannot. I have been told by our Great Plains support that this is due to it being a named printer and that the second user cannot print to an already existing named printer.
Could someone provide some ideas on how we could allow both users to print via Great Plains via Citrix via a standard SSL VPN.