Vista Hangs On Boot (crcdisk.sys?)

Posted on 2008-10-22
Medium Priority
Last Modified: 2012-05-05
Yesterday I was installing some updates for windows vista in my laptop, and it asked me to restart the system.

After that I can't boot windows vista anymore.

I have tried with the SAFE MODE and it starts to load files but it hangs on crcdis.sys forever.

Could you please help me?
Question by:pzaprianov
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LVL 59

Expert Comment

ID: 22778408
Have you tried inserting your Vista installation DVD and running Startup Repair, as detailed on this page:

How to automatically repair Windows Vista using Startup Repair

What is Startup Repair?  This Microsoft page has a great deal more information about that:

Windows Help and How-To:  Startup Repair: frequently asked questions

Startup Repair is designed to detect operating system startup problems and troubleshoot any found and correct them with little user interaction.  It can repair problems such as:

- missing or corrupt drivers
- missing or corrupt system files
- missing or corrupt boot configuration settings
- corrupt registry settings
- corrupt disk metadata (master boot record, partition table, or boot sector.)

When the Startup Repair Tool has taken control, it analyzes startup log files for clues about the source of the problem and launches diagnostic tests to determine the cause. If it determines the cause of the failure, it attempts to fix the problem automatically. After successfully repairing the problem, it will reboot the system, and notify the user of the repairs, filing a detailed report in the Windows Vista event log.

If the Startup Repair Tool can identify the cause of the problem, but can't repair the problem by itself, it will provide access to a set of tools that you can use to manually troubleshoot the problem further.  One of these is the Bootrec tool described below.

If the Startup Repair Tool cannot identify or repair the problem, it will roll back the system to the last configuration that was known to work (Last Known Good Configuration.) Again it will add detailed information about the problem to the Windows Vista event log.

Author Comment

ID: 22778612
The laptop came with no DVDs or CDs, everything is installed in one partition of the HD.

I have tried all the options available from the F8 menu, even there is a "Repair Your Computer" option in that menu, it does something, but after that I can only see a blue screen with the mouse pointer and that's all.

Using all this options the system hangs in crcdisk.sys:
- Safe Mode
- Safe Mode with Networking
- Safe Mode with Command Prompt

I have already tried with "Last Known Good Configuration" and nothing happens, it only shows the loading bar and then the screen turns black.
LVL 59

Expert Comment

ID: 22778636
Too many computer manufacturers don't furnish a Vista installation DVD with their pcs that are pre-installed with Vista.  Often they only have a hidden recovery partition that you can access to take back your pc to its original factory installation state!  (Thus you lose your data and all installed applications, setting changes, etc.)

If you don't have an installation DVD, then you cannot reinstall Vista without using this recovery partition, and you cannot access the new Vista Recovery Environment, which is what corresponds to XP's Recovery Console.  So, if you don't have a Vista installation DVD, what do you do in order to access the Vista Recovery Environment, at least?  You go to this site and download the makings for a recovery disk:

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.


Author Comment

ID: 22778678
Thanks, I will try that solution and I'll let you know what happened.
LVL 59

Expert Comment

ID: 22795572
pzaprianov, any feedback?

Author Comment

ID: 22797418
Well, I downloaded the program that you recommended to me and when I ran the recovery option it says "this operation can last about an hour".

And I  let the laptop all night long and nothing happens, it stayed in the same window.

So, I tried to install Windows XP and the installation program said "No disks were found".

Maybe my disk is dead... I don't know man.

But when I run the CHECK DISK utility that comes with the laptop it checks all the disk and says that it's working fine.
LVL 59

Expert Comment

ID: 22797554
Well, if you're trying to install XP on a SATA drive, you will get that message because XP came out too long ago to have SATA drivers built into its database.  During the early stages of setup, have you pressed the F6 function key to load the SATA drivers from a floppy?
More info, see this page:


If you don't have a floppy drive on your computer, you have a couple of alternatives:  a) buy a cheap USB floppy drive, or b) slipstream the SATA drivers into the XP install CD, with the free program called NLite, as detailed on this page:


Also sometimes there is an option in the BIOS to disable the SATA interface, which you do during setup, and then turn it back on after the install is complete.  Most newer systems default to AHCI (Advanced Host Controller Interface) access mode for the disks.   Just go into the BIOS and disable AHCI.

Before you try to install XP, though, be sure you have all the proper drivers for your hardware.  Many manufacturers don't have XP drivers any more for their newest machines.

Author Comment

ID: 22797651
Thanks, I will try this solution.
LVL 59

Accepted Solution

LeeTutor earned 1500 total points
ID: 22863816
pzaprianov, any feedback?

Author Closing Comment

ID: 31508829
Man, the HD is dead. Thanks anyway.

Expert Comment

ID: 26395844
Load your computer  from your bootable Windows Vista CD and choose to restore.
then choose 'other options' and go to console.
Then go to
and delete sptd.sys.
Now restart. Vista will load fine after it and continue installation.

Expert Comment

ID: 29728882
Had the same problem.  I used Steve Gibson's Spinrite booted from a USB drive.  I ran tests 2 and 4.  Spinrite detected no HDD errors, but did fix the windows problem so that chkdsk could fix the errors.

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