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When I try to click on a link to a .wmv I get a Windows Media Player error

Posted on 2008-10-22
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Last Modified: 2013-12-08
When I go to this website http://www.usafe.af.mil/afnspots.asp and click on the third link (probably any link) I get a certificate problem webpage and I continue because it is the Air Force's website and I know it's ok. Once I continue, it opens Windows Media Player and I get this error Windows Media Player has encountered an error when connecting to the server. Ther security info from the server could not be validated. The link goes here  https://afpims.afnews.af.mil/shared/media/document/AFD-081002-010.wmv  and I can save it, but I'd prefer to correct the setting so I don't have to save all these media files to see them.
Windows Media Player 11.0.5721.5230 and IE7.

Once WMP opens this error is displayed
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Question by:bwierzbicki
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Accepted Solution

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jcimarron earned 500 total points
ID: 22779794
bwierzbicki--There does seem to be a problem with the site's certificate.  I tried opening the file in Media Player Classic and got the screen shown.  You might want to try that and follow the instructions after you press the View Certificate button.
Are you getting an error code number such as C00D11E4? Microsoft's error site says "You've encountered error message C00D11E4 while using Windows Media Player. Additional information is not currently available for this error."
You may be stuck with downloading before you can play.
You can download Media Player Classic here http://www.free-codecs.com/download/Media_Player_Classic.htm

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Expert Comment

by:jcimarron
ID: 22779910
bwierzbicki--Probably a long shot, but disable your firewall and see if you can play the file from the web.  Don't forget to reenable your firewall.
Click IE Help|About Internet Explorer. What do you see for Cipher Strength?   Is it 0 instead of 128bit?  If so, see this link http://support.microsoft.com/default.aspx?scid=kb;EN-US;q261328
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Author Comment

by:bwierzbicki
ID: 22780197
when I click for more info WMP help opens up and C00D11B3 is highlighted. Says Network error.
I can't get to it with my firewall off either.
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Expert Comment

by:jcimarron
ID: 22781705
bwierzbicki--Are you on a network?  If so, perhaps a setting in your router?
Interesting that you get a different error message than I do.
Did you explore the Media Player Classic suggestion about "View Certificate"?
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Author Closing Comment

by:bwierzbicki
ID: 31618370
I actually loaded which allowed the "stuck with downloading" option to work. When I downloaded with IE, WMP would still not play
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