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"Winmail.dat" Attachments?

Posted on 2008-10-22
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Last Modified: 2008-10-28
For some reason, from certain senders, all attachments show up as "winmail.dat" .  I need to know how to fix this as when the same message is sent to an XP machine in the same office everything show up fine.  If forwarded from the XP machine the message shows up fine.  The "www.winmaildat.com" reader does not work.  I have tried all the resolutions on the Microsoft KB and nothing seems to work, please help.  Not all of the emails show up like this just ones from certain senders.  
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Question by:metrogeeks
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6 Comments
 

Author Comment

by:metrogeeks
ID: 22778940
BTW i have looked on this site, tried the plain text solution but that does not work for my customer since she is in the advertising business.  Thanks.
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Assisted Solution

by:Madjax
Madjax earned 500 total points
ID: 22779370
Hi,

Try switch over to plain text format instead of RTF or HTML and save that and then switch back again. It worked for me when I had this problem.
Hope this helps.

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Author Comment

by:metrogeeks
ID: 22779972
so basicly just switch it to plain text, save and exit outlook.  then restart outlook and set it back on html?
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Author Comment

by:metrogeeks
ID: 22780278
I will try this but i think i may have already done this.  Do you think reinstalling Office after backing up the outlook file would work?
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Assisted Solution

by:Madjax
Madjax earned 500 total points
ID: 22784876
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Accepted Solution

by:
metrogeeks earned 0 total points
ID: 22789574
I have found a solution.  And its easy.

1. Export a .pst file from the effected account.
2. Create a new profile in the Mail tab in control panel.
3. Setup profile and import the .pst file you made.
4. Problem solved.

Wish someone had told me that before the headache started.
Hope this will be helpful to others.
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