Tad Stephens
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Error open Outlook 2007 on Windows XP Pro - SP3 after running registry clean with Uniblue...
Hi,
I lost my XP pro profile Sunday. I was able to do a system restore to a point before that and everything came back except that Outlook 2007 Pro will not start.
Outlook will appear to be loading and then right as it completes the dialog box that says Outlook has encountered a problem and will exit comes up.
If the restart Outlook checkbox is checked it will end, restart, and get the same error in the same place.
I have repaired Outlook, and uninstalled and re-installed it from the OEM media on a Dell Latitude D830.
After re-installing it did the same thing.
So I removed all the .pst files thinking it was a corrupt file and with no .pst files in the Outlook .pst file directory it gets the same error in the same place.
The only thing i can think of is either my XP profile is still messed up or there is something corrupted in the OS.
I also ran SFC /scannow from a cmd prompt and still get the same error in the same place.
Was going to attempt to restore the registry to before it was cleaned and if that does not work am going to format the hard drive and start over.
It usually takes me about 2 days to get everything back when I do this so any help would be greatly appreciated.
Thanks in advance,
Tad
I lost my XP pro profile Sunday. I was able to do a system restore to a point before that and everything came back except that Outlook 2007 Pro will not start.
Outlook will appear to be loading and then right as it completes the dialog box that says Outlook has encountered a problem and will exit comes up.
If the restart Outlook checkbox is checked it will end, restart, and get the same error in the same place.
I have repaired Outlook, and uninstalled and re-installed it from the OEM media on a Dell Latitude D830.
After re-installing it did the same thing.
So I removed all the .pst files thinking it was a corrupt file and with no .pst files in the Outlook .pst file directory it gets the same error in the same place.
The only thing i can think of is either my XP profile is still messed up or there is something corrupted in the OS.
I also ran SFC /scannow from a cmd prompt and still get the same error in the same place.
Was going to attempt to restore the registry to before it was cleaned and if that does not work am going to format the hard drive and start over.
It usually takes me about 2 days to get everything back when I do this so any help would be greatly appreciated.
Thanks in advance,
Tad
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ASKER
BDPollard, will keep that in mind, many thanks...
jcimarron, What is the Event Viewer and RedBall error icons. Will Google them after this reply. Thx...
jcimarron, What is the Event Viewer and RedBall error icons. Will Google them after this reply. Thx...
ASKER
The Event View logs contain what happened but now why. Some examples are below:
From the Application log:
EventType clr20r3, P1 outlook.exe, P2 12.0.6300.5000, P3 4760725d, P4 mscorlib, P5 2.0.0.0, P6 471ebc5b, P7 2502, P8 0, P9 system.io.filenotfoundexce
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The Microsoft Office Sessions log report a crash but no other information.
From the Application log:
EventType clr20r3, P1 outlook.exe, P2 12.0.6300.5000, P3 4760725d, P4 mscorlib, P5 2.0.0.0, P6 471ebc5b, P7 2502, P8 0, P9 system.io.filenotfoundexce
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
The Microsoft Office Sessions log report a crash but no other information.
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ASKER
jcimarron, thanks for the info.
I have created a new profile (XP user) and am using Outlook there while I slowly move the rest of my apps over and then delete the old profile as sk_raja_raja remarked. It is still a pain but slightly easier than a reformat.
Many thanks to all...
I have created a new profile (XP user) and am using Outlook there while I slowly move the rest of my apps over and then delete the old profile as sk_raja_raja remarked. It is still a pain but slightly easier than a reformat.
Many thanks to all...
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ASKER
Will try renaming the XP profile. Sorry, but I have not done this before, any directions you would be willing to share? Also what did you mean by "xp repair will good to go"? Is there another repair I have missed?