I was called today to fix printing problem. Offices have 2 computers windows XP Pro and 2 laptops Windows XP Pro.
Computer names are cp1 and cp2 and laptop names are lap3 and lap4. Also they have one computer Windows XP Pro that act as server I will name that computer as Main1
Three printers are connected directly to Main1 and they are shared. All that is set in Site1
They have a Site2 that have all bunch computers, but I do not know what. All I know that users from Site1 connect to Site2 via VPN to use acc program and they print on their local printers. Also I know that computer Main1 needs to be running in order for them to connect to VPN. Everything was working well till they changed one printer. (I will name that printer prn4)
Now printer prn4 is installed on Main1 and shared. Printer is added to each workstation and laptop and they can print. However when logged in VPN then there is no printer prn4 and I can not add it as now looking in directory of server on site2. Also two first printers are in print properties and I can print on them.
How I can add prn4?
I tried to go in my network place and see if I can see prn4 there or Main4, but they are not there.