Hi experts! I have an access report -- actually an invoice that I generate and email to clients. I chose to create this in snapshot format - and it looks beautiful. recently I had a client say that they couldn't open it -- they didn't specify what the problem was... and they wanted it as a word doc. I can't understand what they problem could be... isn't snapshot viewer part of windows??
in any event, I tried generating the report in "rich text format" and it messed up the formatting - basically the thing looked awful (even had a field on there several times - it was a mess). any ideas? is there some way I could make the snp format even more user friendly? or some type of instructions or suggestions I could forward to clients with the invoice to explain how to open it?