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You are welcome. &nbsp; You provided a detailed list of options to check that I was unaware of... which I really appreciated and will be helpful for the future as well. <br />
<br />
I say &quot;for the future&quot; for since I posted we found several other odd things are going on with this machine that just didn't add up - so we are going to reinstall.
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You are welcome.   You provided a detailed list of options to check that I was unaware of... which I really appreciated and will be helpful for the future as well.

I say "for the future" for since I posted we found several other odd things are going on with this machine that just didn't add up - so we are going to reinstall.

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Working to clean up some issues on an XP Pro &nbsp;laptop. &nbsp;The Windows Installer Cleanup Utility shows two instances of [3.99.9999.00] - no other description.<br />
<br />
Anyone have any ideas of what this is?
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Working to clean up some issues on an XP Pro  laptop.  The Windows Installer Cleanup Utility shows two instances of [3.99.9999.00] - no other description.

Anyone have any ideas of what this is?

Windows Installer Cleanup utility shows 2 instances of 3.99.9999.00

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

Windows XP

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.

Microsoft Legacy OS

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.