?
Solved

Unable to image Dell Latitude E4300 using Ghost Solution Suite 2.5, network driver issues.

Posted on 2008-10-22
1
Medium Priority
?
3,250 Views
Last Modified: 2013-12-02
We have just purchased Ghost Solution Suite 2.5 (Ghost 11) and I have a fresh OS install on a Dell Latitude E4300. I would like to capture the image from this laptop and store the image.

I am having problems when capturing the image, i get the error:
Details for: To Virtual Partition
Drivers could not be found in the PreOS for the following devices:
Manufacturer: "Intel", Description: "Intel(R) 82567LM Gigabit Network Connection"...

Per the demonstrations of the product, i would like to capture the image of the machine so i can later push out that image to other Latitude E4300's.

Thanks a lot.
0
Comment
Question by:mcjim2k
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
mcjim2k earned 0 total points
ID: 22788607
I solved the problem!!

I had to update the Intel Pro 1000 drivers that GSS used. I downloaded the latest VISTA drivers from Dell. The key part here is that I used the Vista drivers and NOT the XP drivers, even though i am running XP on the machine. This is very important!!

I then modified the Windows PE configuration to use the new driver, NOT the old one. Do this by opening the Ghost Console, click the Tools drop down and select Boot Wizard.

* Select Windows PE and click Edit.
* Select WinPE and click Edit (this will take a second to load the Driver List).
* Scroll down to the Intel.Pro.100+1000 driver and uncheck it. (this keeps GSS from attempting to use the driver in the future).
* Then click Add New driver... to add the new driver.
* Click browse and find the location where you extracted the Vista drivers, in my case i used the VISTA32 folder.
* Give the new driver a name (Intel.Pro.100+1000 Vista)
* Check VISTA as an OS option (again select Vista even if you are running XP)
* click Ok to save the changes for the new driver
* then click Ok to update the WinPE package, this process will take about 10 minutes.
* once completed click Cancel (the package has been updated and you no longer need to be in the Boot Wizard).

That's it!
0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Storage devices are generally used to save the data or sometime transfer the data from one computer system to another system. However, sometimes user accidentally erased their important data from the Storage devices. Users have to know how data reco…
Your data is at risk. Probably more today that at any other time in history. There are simply more people with more access to the Web with bad intentions.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Suggested Courses

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question