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MS Outlook crashes on .isp e-mail

I sent a very large e-mail and it was returned 3 times.  When it comes back to my Outlook, it has a .isp extension.  When I click on the e-mail, I get an error message that Outlook has encountered a problem and will close.  I send a report, but I need my Outlook to stay open for business.
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redrumkev
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This question is now moot; no real solution
cigtoxdoc,

Sorry that there is no "real solution"  but thank you for the grade!

Kevin