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MS Outlook crashes on .isp e-mail

Posted on 2008-10-22
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Last Modified: 2012-05-05
I sent a very large e-mail and it was returned 3 times.  When it comes back to my Outlook, it has a .isp extension.  When I click on the e-mail, I get an error message that Outlook has encountered a problem and will close.  I send a report, but I need my Outlook to stay open for business.
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Question by:cigtoxdoc
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redrumkev earned 1500 total points
ID: 22782700
cigtoxdoc,

How are you doing?

The e-mail was probably too large for one of the ISPs (yours or theirs) thus it is returned. The file extension was changed to .isp to signify that it is an error file (too large, or a large segment) and thus when you go to open it, really it is just a mess.

How large is the file you are trying to send in MBs?

You could use a free file transfer website, where you upload the file, get a link and copy/paste that link into an e-mail. Then the person on the other end, goes to that link and downloads the file. Check out www.rapidshare.com or google free file host, if you want to go this route.

Another option would be to "zip" the file (or files) and potentally decrease its (or their) size to below the limit. Say the ISP will only accept 5 MB files and yours is 6 MB in size. If it is not a very compressed file, then it is likely that it will compress 20-30, even 50% of its size. Then you can send the smaller "zipped" file. (for zip file instructions, see this: http://condor.depaul.edu/~slytinen/instructions/zip.html)

Hope this helps,
Kevin
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Author Closing Comment

by:cigtoxdoc
ID: 31508943
This question is now moot; no real solution
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LVL 23

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by:redrumkev
ID: 23003610
cigtoxdoc,

Sorry that there is no "real solution"  but thank you for the grade!

Kevin
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