Solved

MS Outlook crashes on .isp e-mail

Posted on 2008-10-22
3
183 Views
Last Modified: 2012-05-05
I sent a very large e-mail and it was returned 3 times.  When it comes back to my Outlook, it has a .isp extension.  When I click on the e-mail, I get an error message that Outlook has encountered a problem and will close.  I send a report, but I need my Outlook to stay open for business.
0
Comment
Question by:cigtoxdoc
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 23

Accepted Solution

by:
redrumkev earned 500 total points
ID: 22782700
cigtoxdoc,

How are you doing?

The e-mail was probably too large for one of the ISPs (yours or theirs) thus it is returned. The file extension was changed to .isp to signify that it is an error file (too large, or a large segment) and thus when you go to open it, really it is just a mess.

How large is the file you are trying to send in MBs?

You could use a free file transfer website, where you upload the file, get a link and copy/paste that link into an e-mail. Then the person on the other end, goes to that link and downloads the file. Check out www.rapidshare.com or google free file host, if you want to go this route.

Another option would be to "zip" the file (or files) and potentally decrease its (or their) size to below the limit. Say the ISP will only accept 5 MB files and yours is 6 MB in size. If it is not a very compressed file, then it is likely that it will compress 20-30, even 50% of its size. Then you can send the smaller "zipped" file. (for zip file instructions, see this: http://condor.depaul.edu/~slytinen/instructions/zip.html)

Hope this helps,
Kevin
0
 

Author Closing Comment

by:cigtoxdoc
ID: 31508943
This question is now moot; no real solution
0
 
LVL 23

Expert Comment

by:redrumkev
ID: 23003610
cigtoxdoc,

Sorry that there is no "real solution"  but thank you for the grade!

Kevin
0

Featured Post

Visualize your virtual and backup environments

Create well-organized and polished visualizations of your virtual and backup environments when planning VMware vSphere, Microsoft Hyper-V or Veeam deployments. It helps you to gain better visibility and valuable business insights.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question