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  • Status: Solved
  • Priority: Medium
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When trying to reinstall iSeries Access for Windows getting an error

The error occurred after trying to apply a new patch to the iSeries V5R4 system through the network drive.
OS  Windows XP professional. Profile of the user set to an administrator. Tried uninstalling the program and reinstalling it again - getting the same error message. Performed clean up, defrag, nothing helps, still getting the same error message.
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Cityoffortpierce
Asked:
Cityoffortpierce
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2 Solutions
 
JBart_17Commented:
what is the error?
could you post a screen shot?
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CityoffortpierceAuthor Commented:
I have attached the jpeg to the quetion
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CityoffortpierceAuthor Commented:
Error snap shot
iSeriesError.JPG
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tliottaCommented:
Cityoffortpierce:

Since [OK] is the only button, what happens next?

Does this system have anti-virus active? Is a Windows or other software firewall active? Both should probably be disabled during the install/upgrade.

Tom
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CityoffortpierceAuthor Commented:
we found solution, had to delete the folder that file points to
thanks for your help
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CityoffortpierceAuthor Commented:
you can close the question
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CityoffortpierceAuthor Commented:
you can close the question
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