When trying to reinstall iSeries Access for Windows getting an error

Posted on 2008-10-22
Last Modified: 2013-12-06
The error occurred after trying to apply a new patch to the iSeries V5R4 system through the network drive.
OS  Windows XP professional. Profile of the user set to an administrator. Tried uninstalling the program and reinstalling it again - getting the same error message. Performed clean up, defrag, nothing helps, still getting the same error message.
Question by:Cityoffortpierce
  • 5

Expert Comment

ID: 22780876
what is the error?
could you post a screen shot?

Author Comment

ID: 22780897
I have attached the jpeg to the quetion

Author Comment

ID: 22780916
Error snap shot
U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

LVL 27

Assisted Solution

tliotta earned 20 total points
ID: 22782236

Since [OK] is the only button, what happens next?

Does this system have anti-virus active? Is a Windows or other software firewall active? Both should probably be disabled during the install/upgrade.


Accepted Solution

Cityoffortpierce earned 0 total points
ID: 22785270
we found solution, had to delete the folder that file points to
thanks for your help

Author Comment

ID: 22785341
you can close the question

Author Comment

ID: 22785346
you can close the question

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