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When trying to reinstall iSeries Access for Windows getting an error

Posted on 2008-10-22
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Last Modified: 2013-12-06
The error occurred after trying to apply a new patch to the iSeries V5R4 system through the network drive.
OS  Windows XP professional. Profile of the user set to an administrator. Tried uninstalling the program and reinstalling it again - getting the same error message. Performed clean up, defrag, nothing helps, still getting the same error message.
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Question by:Cityoffortpierce
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by:JBart_17
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what is the error?
could you post a screen shot?
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by:Cityoffortpierce
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I have attached the jpeg to the quetion
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by:Cityoffortpierce
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Error snap shot
iSeriesError.JPG
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by:tliotta
tliotta earned 20 total points
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Cityoffortpierce:

Since [OK] is the only button, what happens next?

Does this system have anti-virus active? Is a Windows or other software firewall active? Both should probably be disabled during the install/upgrade.

Tom
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Cityoffortpierce earned 0 total points
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we found solution, had to delete the folder that file points to
thanks for your help
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by:Cityoffortpierce
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you can close the question
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by:Cityoffortpierce
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you can close the question
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