Solved

Remote Desktop logon with Restricted User

Posted on 2008-10-22
5
1,089 Views
Last Modified: 2012-06-21
I have made all workstation users on my domain Restricted User.  I do like to be able to use Remote Desktop to logon to their desktop interactively for troubleshooting purposes, but now that they are Restricted Users, I am unable to log on unless I use my Domain Administrator account which logs the current user off.  Is there a way to override these settings with a group policy of some sort?
0
Comment
Question by:CMCITD
5 Comments
 
LVL 4

Accepted Solution

by:
Scott1201 earned 125 total points
ID: 22781283
There is a Remote Desktop Users group on each workstation; if you add a user to that group, will the Remote Desktop Users group membership override the Restricted User setting?
0
 
LVL 39

Expert Comment

by:BrandonGalderisi
ID: 22781292
What you are looking to do is remote assistance not remote desktop.  The difference is that remote desktop is a takeover and remote assistance is interactive.

Below is a set of instructions that seem to have promise.

http://dontpokebadgers.com/oras/

0
 
LVL 17

Expert Comment

by:aflockhart
ID: 22781309
Remote desktop to a workstation always logs out the current user. (unless you log in using their own userid, in which case it connects to the current session, but their screen goes blank while you work)

You can connnect using Remote Assistance and see what their screen looks like, and interact with it.  The user can send you a Remote assistance request from the help and support screen.
0
 
LVL 12

Expert Comment

by:RobinHuman
ID: 22781337
You should be able to set your account to connect to their machines via rdp - properties for my computer, remote tab, and add your user as having permissions;
You need to set terminal services configuration to allow shared desktop
0
 

Author Closing Comment

by:CMCITD
ID: 31509439
I added DOMAIN USER to my Remote Desktop User group on the workstation and the Restricted User interactive logon error has been over ridden.  Perfect Solution!!!
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It is only natural that we all want our PCs to be in good working order, improved system performance, so that is exactly how programs are advertised to entice. They say things like:            •      PC crashes? Get registry cleaner to repair it!    …
ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now