FTP programs fails to display folder if the folder is over 501 MB in size

I have a Windows 2003 Server that is at a web hosting company. Users use various FTP programs to transfer files back and forth between the server and servers within my organization's network. I have one folder on the web server that is over 501 MB in size. Commerical FTP programs can NOT read this folder. Folders less than 501 MB can read them. FTP from a command line can access these big fodlers, but commercial FTP programs can NOT. I have asked my web hosting company to check for FTP quotas, but he says they don't use any. However, the guy is not familar with Windows and IIS. He is a UNIX/Network engineer.

Where on the server can I tell this guy to look for FTP quotas? Is there something wrong with my account when I log in to FTP files? Any tips or advice that could lead to gettings this resolved what be very much appreciated.

Thank you.

gtrappAsked:
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ltxdaCommented:
Try the following:

-  FlashFXP
-  Paying with PASV mode in the profile you're connecting with on your FTP client and see if that makes a difference.
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gtrappAuthor Commented:
FlashfXP failed to read the big folder. Had no problems reading the others that were less than 501 KB.
I am using PASV.
The folder has the same permissions as the other folders that can be read. To make this big folder accessible, is remove files so it has a lower file size. Once below 501 MB, the same folder can then be read.

Also, the web hosting company says they have no quotas.
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gtrappAuthor Commented:
I fixed the problem. I turned off PASV. I am able to see these big folders.
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