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Cannot locate printmanagement.msc

Posted on 2008-10-22
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Last Modified: 2010-10-18
I am trying to deploy printers to users on a domain via a group policy so that when they login, they have a printer already mapped to their account.  I currently have a W2K3 Enterprise R2 server that I assigned the Print Server role to but for some reason, I cannot locate printmanagement.msc on the system though the role is installed.  I have tried to uninstall the role and reinstall but this did not work.  All i want to do is automatically map printers to users without having to give the users any rights to do so (all done automatically for them via script/GPO).  Any help with why the printermangement.msc is missing is appreciated!
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Question by:luzanija
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ChiefIT earned 2000 total points
ID: 22782801
My favorite way to do this is through MMC console:

To locate go to the mmc console>>file drop down menu>>add/remove snapin>>add button>>print management  and then click ok.

An alternative way is:
You will not be able to run "Print management.msc" at the run line, but you will be able to find it in administrative tools:
Start>>all programs>>administrative tools>>Print management.

Step by step guide to print management:
http://www.microsoft.com/downloadS/details.aspx?familyid=83066DDC-BC96-4418-A629-48C8ABD2C7A0&displaylang=en
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LVL 39

Expert Comment

by:ChiefIT
ID: 22782808
Oh, if you need help setting up the mmc console:

Go to Start>>Run>>type in MMC and press enter

You can add or remove snapins to centralize how you administer AD domains. It is a very handy tool.
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Author Comment

by:luzanija
ID: 22782876
I should have mentioned this earlier, there is no Print Management in the admin tools or via the mmc.  Any other suggestions as to why it could be missiing?
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LVL 39

Expert Comment

by:ChiefIT
ID: 22782930
I just did this the other day:

You may be using the older PRINT SERVER ROLE and not the R2 print server role. 2003 standard print server role doesn't have the print management.msc snapin.
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Author Comment

by:luzanija
ID: 22799286
How do I update my Print Server Role so that I can see the print management snap in?
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Assisted Solution

by:ChiefIT
ChiefIT earned 2000 total points
ID: 22803563
Oh, that's should be on server management:

For me, on R2, it is start>>manage your server icon>>add/remove roles>>print services

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