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How do I stop meeting requests from coming in as Email Text instead of Calendar Invitation

Posted on 2008-10-22
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Last Modified: 2012-05-05
Hello,

This is a little difficult to explain so please bare with me!. We use Exchange 2007 with all of the latest service packs. We have a mix of Outlook 2003 and 2007 users, also with all of the latest office Service Packs.

Whenever some of our employees send meeting requests out, they come in as an email instead of a meeting that I can Accept, Decline or mark Tentative. Hopefully this makes sense. What this essentially means is that I have to create the meeting myself on my calendar when I get the invite instead of
simply clicking Accept, Decline, etc.

This is happening with Outlook 2003 to Outlook 2003 users, Outlook 2003 to Outlook 2007 users, Outlook 2007 to Outlook 2003 users and Outlook 2007 to Outlook 2007 users, so it's not version dependent.

Other users are fine, they can send me a meeting request and I get the correct format. This doesn't always happen. Sometimes, a meeting request will come in just fine, 5 minutes later another meeting request from the same user comes in as email text.

Is this making any sense? I hope so. At any rate, does anyone have any ideas what is going on?

Thanks a bunch.
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Question by:vpalhories
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7 Comments
 
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Expert Comment

by:apache09
ID: 22791447
On the PCs that have this issue, check the "Read all Standard Mail in Plain Text" is not selected.
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by:vpalhories
ID: 23251230
This question remains un-answered.
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Expert Comment

by:apache09
ID: 23260080
<<vpalhories>>

Responses to Experts input is actually almost a requirement here, as this is a two way system of communication that allows you to help us, help you.

A comment was posted on 10/24/2008 asking you to check that, ""Read all Standard Mail in Plain Text" is not selected." in your Outlook Settings.

I take it, its not selected.

Without feedback from you, we cannot help.

You say this only happens on Invitations from Some Users?
"Whenever some of our employees send meeting requests out"

How many of these employees are there?
What Version(s) of Outlook are they using?

Are you receiving these invitations as a delegate? Or are they sent directly to you?




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Accepted Solution

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vpalhories earned 0 total points
ID: 23262876
Finally figured out what was happening. It had nothing to do with either Outlook or Exchange server itself. The issue was with the GFI (Spam Filter) Mail Filtering. We turned that off and appointments started flowing correctly. Not certain why the problem was intermittent, however it's now resolved.

Thanks to all those who replied.
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