Norton 360 V2 kills internet browsing after all updates are downloaded and applied
Posted on 2008-10-22
User stated that after Norton 360 V2 did an automatic update, they could not access any website with IE. The user stated that if machine was in safe mode, they could access the internet. I was able to remove 360 with the Norton program cleaner software. I reinstalled Norton 360 V2 and restarted machine. I was able to access websites with IE. Note the windows firewall was turned off. I then had Norton update it's files. Upon restart after all files were downloaded and installed, I was NOT able to access any websites. Thus I was able to recreate the user's problem.
Note XP Pro SP2 is installed on this computer