Comparing Blackberry Plans by T-Mobile, Verizon and AT&T & BES Express Support Questions
Posted on 2008-10-22
I am running BES Express w/ Exchange 6.5 at work, I implemented it to support a single executive user that bought a Blackberry through Verizon. Since BES is running now, I'm planning to get my own Blackberry. Can I also support devices serviced by AT&T or T-Mobile (both provide Blackberry service in our area) on this BES instance? I know it can support up to 30 users, but not sure if they can be with different providers.
I'm looking at T-Mobile service, but I'm confused about the differences in their Blackberry/data/email plans. On their site, for Blackberry, they basically have two plan types, one is "BlackBerry Minutes & Mail" and the other is just "BlackBerry Internet Service", each available with phone minutes bundled for additional cost. However, it *appears* that only the "BlackBerry Minutes & Mail" plan suports BES.
But, the detailed descripion of the "Blackberry Minues & Mail" plan (you have to dig a bit on the site to find these detailed specifics) says this:
Corporate My E-mail
Corporate My E-mail includes all the My E-mail features plus access to your corporate e-mail, calendar, and contacts from Microsoft® Exchange Server and Lotus Notes®/Domino® Server. Please note: In order to access corporate e-mail, your IT administrator must allow access to your e-mail via Outlook Web access for Microsoft Exchange or iNotes for Lotus.
Which leads me to ask, finally...
Is it true that only the ""BlackBerry Minutes & Mail" plan will support BES or is there a way to make it work with the cheaper "Blackberry Internet Service" plan? I just don't get the OWA reference in the details above. I do have that running, but as far as I understand it's not required for BES to work.
I've been somewhat immersed in Blackberry stuff recently and I'm rather confused by all the options, so feel free to elaborate. I'm putting the points at 500, which I might end up spitting with responders depening on how many people can offer advice of value.
Some background on my experience so far; the user in question was using Blackberry Desktop Manager with Desktop Redirector, but this does not afford wireless calendar sync with Exchange. I first tried to see if it would work with BIS, but again all sources said no, for wireless calendar sync you need BES or BES Express. So, since you get one free license with BES Express I went ahead and set it up. Again, this is for a Verizon device. You can purchase additional user licenses for BES Express, up to 30, but I'm not sure if they all must be serviced by the same provider, Verizon or whichever you start with. In order to download BES Expess for free, I had to give the device PIN number and whatnot so that's why I ask.