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Message ends up in Categorizer

Posted on 2008-10-22
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Last Modified: 2013-11-30
First of all: Sending and receiving, inbound and outbound works fine. The problem I have is, that I've created a rule in Outlook 2003 that forwards any incomming message to an email address outside the organisation. When an email arrives I see in the Message Tracking Center that the server tries to handle the forward, but the last event is "SMTP: Message submited to Categorizer".

When I change the rule to forward the message to an internal email address it works fine. Also when I not use an Outlook rule but set the delivery option in the active directory for that user to forward mail to an external email address it works fine. Just with an Outlook rule it stucks.

The mail is not shown in any Queue and I also disabled the whole AV software.

Please help

thanks
best regards
Heinz Dumfart
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Question by:duh123
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Expert Comment

by:Olaf De Ceuster
ID: 22794104
Make sure you run Outlook SP3 and use an AD contact as the forwarding email address.
Hope that helps,
Olaf
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Author Comment

by:duh123
ID: 22794196
SP3 is installed and I also used an AD contact. So there must be another reason?

Heinz
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LVL 22

Accepted Solution

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Olaf De Ceuster earned 250 total points
ID: 22794408
Don't really know. Sounds like a outlook client domain limitation. What you can do is do it in 2 x steps. Add an SBS user. Use rule to forward to that user and use AD to forward to Contact.
Just a suggestion.
Olaf
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