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Advanced Find in Outlook fails to find data

Posted on 2008-10-22
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Last Modified: 2012-05-05
I have upgraded to Outlook 2007 and after entering the key word in the search field when I use the Advanced Find feature (Ctrl + Shift+ F) in Outlook, I find that I have to press ENTER or click on FIND NOW multiple times, before it actually finds the item that I require.  Regardless of whether it is an email, appointment and/or task ... it just doesn't seem to search properly.

The little magnifying glass has this quick spin and then it says no item found, until I press ENTER or click on the button multiple times.  Surprisingly it then finds the exact item.

Not sure why this is the case.  Any help would be much appreciated.
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Question by:Worldsplayground
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9 Comments
 
LVL 18

Expert Comment

by:kjanicke
ID: 22792062
Greetings:

You'll need to trouble shoot the indexing on your workstation.  Here's the Micorosoft article that can help.

http://technet.microsoft.com/en-us/library/cc178983.aspx
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Author Comment

by:Worldsplayground
ID: 22802064
I don't use Instant Search.

I only use Advanced Find, having followed the instructions you gave me - the problem still exists.  I can't be certain, but I don't believe this is a problem with Instant Search.  Advance Find use to work so well with Outlook 03.
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LVL 18

Expert Comment

by:kjanicke
ID: 22802122
But advanced find in Outlook 2007 relies on indexing.
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Author Comment

by:Worldsplayground
ID: 22802211
Is there way to re-index.  I followed the instructions on the link and it hasn't changed anything.  Problem still exists.
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LVL 18

Accepted Solution

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kjanicke earned 2000 total points
ID: 22802248
You can rebuild the search catalog, which restarts the indexing of your data files. The search catalog is a file where all of your Outlook and Microsoft Windows items (data files) are indexed. To rebuild your search catalog, do the following:

Exit Outlook.
In Microsoft Windows, click the Start button, and then click Control Panel.

Do one of the following:
(1)Windows Vista   Click System Maintenance, and then click Indexing Options. In Classic view, double-click Indexing Options.
(2)Microsoft Windows XP   Control Panel Options, and then click Indexing Options.

Click Modify, select the check boxes for the locations you want to index, and then click OK.
Click Advanced.
Click Rebuild.
Restart Outlook.
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Author Comment

by:Worldsplayground
ID: 23217750
I can't seem to find Indexing Options in XP Control Panel
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LVL 18

Expert Comment

by:kjanicke
ID: 23217777
Try switching to the classic view to get a list of options available in the control panel.

or look in "Other control panel options.
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Author Comment

by:Worldsplayground
ID: 23217894
Already did that ... I had my index switched off.  I am going to index the files soon.  Had to go into Administration Services ... Stand By!
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Expert Comment

by:HBujosa
ID: 24392552
Thanks a lot. I looked everywhere for an answer. The trick here is to disable indexing for the database in outlook 2007 and the advance find worked just find after that.
(Tools, Instant Search, Search Options, uncheck the databases you do not want indexed).

Regards,
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