Steve B
asked on
Advanced Find in Outlook fails to find data
I have upgraded to Outlook 2007 and after entering the key word in the search field when I use the Advanced Find feature (Ctrl + Shift+ F) in Outlook, I find that I have to press ENTER or click on FIND NOW multiple times, before it actually finds the item that I require. Regardless of whether it is an email, appointment and/or task ... it just doesn't seem to search properly.
The little magnifying glass has this quick spin and then it says no item found, until I press ENTER or click on the button multiple times. Surprisingly it then finds the exact item.
Not sure why this is the case. Any help would be much appreciated.
The little magnifying glass has this quick spin and then it says no item found, until I press ENTER or click on the button multiple times. Surprisingly it then finds the exact item.
Not sure why this is the case. Any help would be much appreciated.
ASKER
I don't use Instant Search.
I only use Advanced Find, having followed the instructions you gave me - the problem still exists. I can't be certain, but I don't believe this is a problem with Instant Search. Advance Find use to work so well with Outlook 03.
I only use Advanced Find, having followed the instructions you gave me - the problem still exists. I can't be certain, but I don't believe this is a problem with Instant Search. Advance Find use to work so well with Outlook 03.
But advanced find in Outlook 2007 relies on indexing.
ASKER
Is there way to re-index. I followed the instructions on the link and it hasn't changed anything. Problem still exists.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I can't seem to find Indexing Options in XP Control Panel
Try switching to the classic view to get a list of options available in the control panel.
or look in "Other control panel options.
or look in "Other control panel options.
ASKER
Already did that ... I had my index switched off. I am going to index the files soon. Had to go into Administration Services ... Stand By!
Thanks a lot. I looked everywhere for an answer. The trick here is to disable indexing for the database in outlook 2007 and the advance find worked just find after that.
(Tools, Instant Search, Search Options, uncheck the databases you do not want indexed).
Regards,
(Tools, Instant Search, Search Options, uncheck the databases you do not want indexed).
Regards,
You'll need to trouble shoot the indexing on your workstation. Here's the Micorosoft article that can help.
http://technet.microsoft.com/en-us/library/cc178983.aspx