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Internet Keeps dropping for a few seconds

Posted on 2008-10-23
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Last Modified: 2013-12-14
I have been having a problem where my router keeps dropping intermitently. There are no logs on the router that shows anything, I don't know whether this is a network issue or not. We connect to a hosted server within the Redbus Centre and whatever the problem is it drops our telnet sessions. Other things like connections to exchange servers etc. also drop. Network is peer to peer and I have changed hardware but sill no resolve.
Thanks in advance
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Question by:gmcweb
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5 Comments
 
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Expert Comment

by:Rowley
ID: 22848372
I had a similar problem with a linksys, turned out the switch board was faulty. Have you tried another router?
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Author Comment

by:gmcweb
ID: 23104292
Sorry Rowley,
I have been away from the office. this is still an issue and I have tried changing the router.
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LVL 13

Expert Comment

by:Rowley
ID: 23104318
There may be some session timeout settings on a network device between your and the remote hosts.
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Author Comment

by:gmcweb
ID: 23104358
I thought thought that there may be an issue with the wored network so connected one of the machines direct to the router on a wireless connection but that machine is still dropping like the other machines. I thought conencting direct to the router may work but alas.
BT are monitoring the line so I am hoping they come up with something. would you have any idea if a vpn can interrupt the connection even though it is always alive?
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Accepted Solution

by:
Rowley earned 2000 total points
ID: 23104388
I had a problem with an ssh tunnel over a vpn, the connection would keep dropping randomly. Traced it back to a suspect firewall policy which once removed, allowed connections to stay up.

Also, if you're using adsl over copper, you may find that its not able to handle the amount of bandwidth you have. At home, I started with O2 BB on a 16mbit link, had to reduce it to 8mb before connectivity would remain up. Anything more than that and the router would keep losing the link.

hth.
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