Solved

Corrupt data behind Powerpoint 2003 graphs

Posted on 2008-10-23
2
293 Views
Last Modified: 2013-11-21
Hi there,

We have around 50 users here that work from home via a Microsoft terminal server and in the office on Microsoft Powerpoimt 2003 presentations.  Lately we have had about 10 users getting corrupt Powerpoint files AFTER they had worked on the file via the terminal server the night before.  I think this is related to them working on the file remotely but have no idea how this could be caused.  The most frequent error appears when trying to edit data behind charts 'The server application, source file, or item can't be found, or returned an unknown error. You may need to reinstall the server application'.

I've researched the error and found it on Microsofts website but they implicate Norton Antivirus as the culprit.  We do not have and AV software on the Terminal server or the fileserver where the files is stored so I have to rule this out.  does anyone have any ideas?
0
Comment
Question by:robclarke41
2 Comments
 
LVL 21

Expert Comment

by:GlennaShaw
ID: 22786110
Check the items here: http://www.pptfaq.com/FAQ00236.htm
0
 
LVL 1

Accepted Solution

by:
robclarke41 earned 0 total points
ID: 23119787
none of the above has solved the problem!
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
PowerPoint is the go-to presentation software for millions of users around the world. Many presentations use basic text features but you can really make special text jump out of your slide by applying this bubble text design process. This article ha…
This video teaches viewers how to add simple and professional themes to their slides.
The viewer will learn how to edit the master slide. They will also learn how to combine multiple themes into one master slide to use them in their presentation.

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question