I had to do a bios setup and install 3 drivers . I chatted to SONY and they lead me through the process with the correct drivers and the l shared libraryibrary. Now when I log back on it shows with ??? marks that I don't have 2 drivers. "ethernet controller & PCI modem. Also it won't boot properly without going to "press and Key" and then it shows "Windows XP" Can someone help me with this step by step process.Thanks. Maybe the laptop is no good.